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Reviews - Macdonald The Swan's Nest Hotel

4AA Assessed Metro Hotel Ratings explained
Bridgetown , Stratford upon Avon, CV37 7LT
The Swans Nest dates back to the late 17th century and overlooks the River Avon, it is one of the earliest brick houses built in the Stratford area. The Hotel was refurbished in 2008 and further enhanced by the opening of an independent restaurant "Le Bistrot Pierre", now an extremely popular dining venue.

It is perfectly located for an afternoon boating trip, or a leisurely stroll along the banks of the Avon before heading to the theatre, just a five minute walk away. Shakespeare's Birthplace and other attractions, are within walking distance. Further attractions nearby include the largest butterfly farm in the UK, Warwick Castle, Kenilworth Castle, Royal Leamington Spa and of course the centre of Stratford with its bustling restaurants, tea houses and boutique shopping.

Free wifi is available in all public areas, meetings rooms and guest rooms.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 63 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
83% recommended this accommodation to a friend 86% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent stay; very good service.

Reviewed by
Graham Cotter

From Yelverton, UK
Who stayed in November 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great location, but a few hiccups!
The hotel is in a fantastic location across the river facing the Royal Shakespeare Company's theatre and within easy walking distances of some great places to eat. Our rooms were comfortable with modern, walk in showers, and quiet. The 40% off rate for two of our three nights was great value, including breakfast.
The hiccups are the bar and breakfast. The bar is too small with insufficient seating and too few staff. Tables were left uncleared and we quickly gave up on trying to get pre and post dinner drinks and went elsewhere instead. Breakfast is served in the Bistrot Pierre Restaurant where the staff were very pleasant, but run off their feet - again too few staff - which meant having to constantly ask for missing spoons, butter and refills of coffee. The buffet breakfast having to be situated one morning in the main foyer opposite Reception due to the high number of guest, was far from ideal.
So, would we stay again? Yes, because of the great location, but the bar and breakfast arrangements mean it falls well short of it's 4 star rating.

Reviewed by
Keith P

From UK
Who stayed in October 2014

Couple

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  • Value for money
  • Quality of food
  • Family friendly

Great location good value for money
The hotel was great value for money, the room was spacious and very clean with a well appointed bathroom. The restaurant and bar served reasonably priced drinks and good quality food.

Reviewed by
Stephen B

From UK
Who stayed in October 2014

Couple

  • Customer service
  • Hotel cleanliness
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  • Quality of food
  • Family friendly

Location Location
A great location on the river, superb restaurant, great place from which to explore, lovely room. Only negative was the Hotel Car Park was a public car park, so parking was a challenge.

Reviewed by
Chris Lincoln

From Wallsend, UK
Who stayed in October 2014

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Convenient for theatre
One night stay to go to theatre. Easy walk to centre of town. Lots of places to eat. Slightly put out to have to pay for parking (£5 per stay), but good value for a longer break.
Would definitely recommend.

Reviewed by
Naomi G

From Redhill, UK
Who stayed in October 2014

Couple

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  • Quality of food
  • Family friendly

Very friendly staff and good value for the money

Reviewed by
Marya I

From UK
Who stayed in October 2014

Family with teenage children

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Convenient for theatre
Lovely room, fantastic value. Easy stroll into town and theatre
Had one dinner on package, but enjoyed food so much we booked in for another night.

Reviewed by
Richard d

From Ashbourne, UK
Who stayed in October 2014

  • Customer service
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Short stay
Fantastic location for RST. Short stroll over footbridge. Very comfortable room and easy parking.

Reviewed by
K Jackson

From Glasgow, UK
Who stayed in October 2014

Couple

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super short break
Booked a cheap 2 night break and got a good quality hotel booking .Room was well sized and well fitted out , good tea facilities, bottled water,toiletries,fridge,press,iron and board and a superb double length shower. Table and chairs good.
Staff were friendly and helpful.
Restaurant run by a third party was very good both for evening meal and breakfast.

Reviewed by
Matthew W

From Hook, UK
Who stayed in October 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good Stay, parking an inconvenience

Reviewed by
T Eric P

From Lytham St Annes, UK
Who stayed in October 2014

Travelling alone

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