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Reviews - Macdonald The Randolph Hotel


Beaumont Street, Oxford, OX1 2LN

Price From 450.32 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (16)

69% would recommend it to a friend


Customer service

Food quality

Room quality


  • J Davies

  • November 2014

Overnight stay

I enjoyed my brief stay at the Randolph very much, whetting my appetite for a longer stay in future.

Just a little underwhelmed by the dated T.V. in the room but the brevity of my occupation meant this was not a major issue.

  • Martin H

  • November 2014

Good Location for Central Oxford

Hotel was good, but only one slow lift working for guests and staff due to renovation of the other one.

Very clean, staff pleasant. Breakfast OK, but fried egg not basted with crispy frill around the edge.

  • T Marlow

  • November 2014


For £289 a room, you'd expect a docking station that worked with iPhone 5s first of all.

Staff were a little robotic for my liking, prefer a little more of a personality from hotel staff not just reading from a cue card, cardboard approach. Makes it all feel a little superficial and bland. Bar staff were competent and knowledgeable but was hard to engage them, as I suppose is what it's supposed to be like. The whole experience was a little cold and insipid. Could have done with transport from arrival on the floor we were staying on as room was miles away. View was poor. Car parking is an extra as is everything else. If Ryanair did hotels, this is probably what it would be like. On the flip side, good location. Errors were made, car park charge only levied when settling the bill, refund was given. Well done Daniel. You're an asset.

  • H Lassen

  • November 2014


Macdonald The Randolph Hotel was a fabulous experience.

And all the money worth. Definitely a place we will love to come back to.

  • Graeme Bowen

  • October 2014

Elegant Comfort at the Randolph

The Randolph offers elegant comfort entirely appropriate to the location.

  • W Cooper

  • October 2014

Randolph hotel

Nice enough hotel.

Good service and the staff remembered your name but I do think it is living on past glories.