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Reviews - Macdonald Old England Hotel & Spa


Church Street, Bowness-on-Windermere, LA23 3DF

Price From 374.43 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (55)

85% would recommend it to a friend


Customer service


Food quality

Room quality


  • a webb

  • October 2015

25th wedding anniversary

a fantastic hotel, staff so helpful & friendly a real relaxing 1 night break

  • I Wallace

  • October 2015

great getaway

Fantastic hotel and location ,most helpful staff,lake view a must

  • karen b

  • September 2015

Fabulous room, location of hotel and lovely relaxed atmosphere

Lovely hotel.

Ideal location for all aspects of Bowness. Parked the car and did not need it until departure . All staff pleasant and helpful but unfortunately, the restaurant needs a little more organisation on the service offered. On 2 occasions when eating in the restaurant, we had cause to point out that we had been "forgotten" and had to wait extensively for orders taken to served. If you intend to use the Spa, I would suggest you book treatments before you go. Very difficult to get appointments, but did manage to get a cancellation. The treatment was excellent and well worth changing our days plans for.

  • Beverley W

  • August 2015


Overpriced even in high season!!!!.

For 2 people we paid almost £400 for 1 room, 1 night, and breakfast. The deluxe room was advertised as spacious. It certainly was not. We asked for twin beds. We were given a double bed that separated. To be fair the shower was good and the views were of the garden and Lake. However, everybody sitting in the garden could see right into the room so there was absolutely no privacy. The food was excellent but of course the lunches and dinners are extra. In short it was a lot of money for a room that we could only access from 4.00 through to 11.00 AM ( 19 hours) and 2 breakfasts. The hotel does have a nice Spa but there was a problem with getting robes before 4.00. Finally short staffed at lunch time, I saw some customers just walking away because service took too long and there was the occasional bickering amongst staff that spoilt the atmosphere.

  • E Bilton

  • April 2015

What a view!

With stunning scenery and ideal location, this hotel is a little gem.

The only downside is that you don't have easy access to your car due to it being parked by a valet. However, the hotel and location make up for it. I would recommend staying here for a short spa break as the facilities are outstanding and the staff very helpful. Eating breakfast overlooking Lake Windermere was an absolute luxury which we would definitely like to do again.

  • Carolyn D

  • April 2015

Friendly hotel with fabulous views and great facilities

This is a great hotel with very friendly staff who are happy to help.

The location was perfect and even though parking is off site and at a charge, I felt the hotel gave a quick and reliable valet service. The room we had was lovely-immaculately clean and with a super view of the lake. Our only disappointment was that we could not stay longer. Thank you macdonald old England for your warm hospitality and professional service.

  • K Wycherley

  • March 2015

The staff are excellent and very friendly.

We were fortunate to be upgraded on our arrival and the room was fantastic with the best views of the lake, plus wineand chocolates.

We could not have asked for better.

  • Edward Bain

  • March 2015

midweek stay

Fabulous location, right in the heart of bowness.

Very accommodating allowing early arrival and late departure. Room and hotel spotless with fantastic views. Good size pool with top end facilities.

  • mahbub islam

  • March 2015

Excellent service

I was stayed the hotel at 10 of this month for two days.

The hotel lounge and view from lounge, breakfast room was wonderful. My wife book the hotel as we were went for holiday. She booked the lake view room. But we didn't get that as I went to talk with the manager called Anthony, he told us that we have to pay extra £40 for each night. That's actually hurt me. Apart from that we like the hotel and the service of the staff was wonderful. The day we came back our train was eve but we had to checked out at 11 in the morning still manager told us we can access the hotel and he actually apologize for that. We recommend the hotel. We will definitely visit next time.

  • P Morrisey

  • March 2015

Outstanding room with wonderful view.