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84% would recommend it to a friend
The staff are excellent and very friendly.
We were fortunate to be upgraded on our arrival and the room was fantastic with the best views of the lake, plus wineand chocolates.
We could not have asked for better.
Fabulous location, right in the heart of bowness.
Very accommodating allowing early arrival and late departure. Room and hotel spotless with fantastic views. Good size pool with top end facilities.
I was stayed the hotel at 10 of this month for two days.
The hotel lounge and view from lounge, breakfast room was wonderful. My wife book the hotel as we were went for holiday. She booked the lake view room. But we didn't get that as I went to talk with the manager called Anthony, he told us that we have to pay extra £40 for each night. That's actually hurt me. Apart from that we like the hotel and the service of the staff was wonderful. The day we came back our train was eve but we had to checked out at 11 in the morning still manager told us we can access the hotel and he actually apologize for that. We recommend the hotel. We will definitely visit next time.
Outstanding room with wonderful view.
Failed to deliver
Am currently in dispute with booking agent and hotel but no one is willing to accept responsibility for misrepresentation of TV facilities available.
Enjoyable , friendly, and relaxing
Stayed for one night with my wife, with the emphasis being on just chilling, and the Old England came up with the goods, from the Friendly staff, a room with a lake view, and the pool / spa facilities,.If i wanted to be pickie i would like to be able to check in before 4pm.
But would definitely stay again.
Very impressed with the service from everyoen encountered great location - down side was parking fee
great stay perfect location and a really good room.
thought the bar / drinks prices were appallingly high in comparison to the local area where there is a lot of choice to dine.
The reception team were the friendliest I have experienced - also why do you have to pay £10 for parking when you've paid over £100 for a room already?
lovely relaxed atmosphere with attentive staff.
One of the best Hotels that i have stopped in. all staff very friendly and professional.
service a bit slow first morning when restaurant was busy but was excellent on second morning when went to breakfast early.
The view of the lake from the restaurant was magic.
the hotel was brilliant the staff were excellent it was very good well worth the stay
very clean rooms. hotel was brilliant. enjoyed our stay. would definitely be going back.