Reviews - Jurys Inn Birmingham


245 Broad Street, Birmingham, B1 2HQ

Price From 246.33 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (114)

87% would recommend it to a friend


Customer service


Food quality

Room quality


  • Kathryn S

  • August 2014

Excellent location and helpful staff

The hotel is situated perfectly for anyone wanting to experience Birmingham.

With clubs and bars nearby and the NIA and Symphony Hall just a few minutes away, there are lots to see and do. The hotel tends to be used by people who like going out on Broad Street so it can get a bit noisy. We had to move rooms as we had an adjoining room and the occupants of the room next door were quite loud. The hotel were great though and moved us straight away. We would definitely stay again!

  • Coral Russell

  • August 2014

Conveniant location, friendly and helpful staff, pleasant accomodation

  • M Parker

  • July 2014

I would not recommend yo eat in the hotel grill restaurant

No complaints about the room.

However if a little extra is paid for a news paper(which I didn't get even though I asked) mineral water and biscuits in the room (not there I had to ask), free costa coffee ( I had to ask and served with a scowl) I expect all of the above without having to ask. I choose to eat in the hotel restaurant for dinner and was not impressed, I found the menu limited not a single pasta

Dish, chips with everything, no jacket potatoes as alternative healthier option, so I opted for stir fry which sounded ok, the menu did not mention a sauce which was basically a thickened soy sauce and quite unpalitable. If I stayed again room was ok I wouldn't opt for restaurant or the extras.

  • j barman

  • July 2014

Not nearly as good as USA Jurys Inns

Coulnt not acces free WIFi

I will never sy at a hotel that charges for wifi or makes it difficult to get on

Poor value hotel!

  • F Richardson

  • July 2014

A Relaxing Stay in City Centre

Particularly pleased at the availability of the Irish Times.

Amused/impressed by the fact that bath gel/shampoo was provided in bottles attached to the wall - a practical and economical idea. will certainly go back next time I'm in Birmingham.

  • T McCabe

  • July 2014

Great city stay

No faults with this hotel you will enjoy your stay and the location is ideal, will return again

  • Phillip G

  • June 2014

One night enough

Surly uninterested receptionist

Rooms nice but bed a bit hard for me

Soundproofing shocking with all noises from corridor and adjacent rooms loud and at night seemingly amplified

Air conditioning/ ventilation made a noise like people moving empty oil drums around all night

Buffet breakfast very good

Bar staff and barister coffee good

  • M Taylor

  • June 2014

Theatre treat

We were going to the theatre in Birmingham at the Rep and this hotel was a short walk away.

We were lucky enough to be up on the 12th floor and so not troubled by any noise on the street. Lovely big room, lovely views, clean and comfortable.

  • Julie S

  • June 2014

Make sure you ask for the things you pay for on booking / reservation as they wont be offered to you!!!

  • Jeff F

  • June 2014

Fantastic stay at Jurys Inn Birmingham

There was only one problem with our stay at Jurys Inn in Birmingham and that was the disgusting price of parking your car while staying in the Hotel.

I cannot understand what exactly the cost covers . I understand your vehicle is off the road and in a car park and there are cameras but surely that doesnt cost £14.00 for each vehicle. Surely a one off charge of maybe £5.00 would be more acceptable. I would definately stay more often if this was the case!