Reviews - Jurys Inn Birmingham


245 Broad Street, Birmingham, B1 2HQ

Price From 266.43 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (114)

87% would recommend it to a friend


Customer service


Food quality

Room quality


  • J Gardner

  • January 2015

Breakfast let it down!

Everything about my stay was lovely.

The evening bar food, the drink, the room. however I felt the buffet breakfast was of poor quality and not hot. And the parking for less than 24 hours was steep!

  • Mike L

  • January 2015

Disappointing Experience

Comfortable room, but very inattentive catering staff.

I stood in the restaurant for more than 5 minutes waiting to be seated, but was ignored. On trying the bar, the same thing happened. When I was eventually served, I was told the kitchen wouldn't do mashed potatoes, so I had to insist that it was on the menue on I didn't want chips. I was then served mashed potatoes and chips!!

  • P Davies

  • January 2015

Brilliant Location

We stayed at Jurys Inn in January 2015 to attend the Barclaycard Arena (NIA).

It's location was fantastic literally 5 minutes walk to the NIA. There are lots of places to eat and drink. The canals are literally minutes away and are lovely to walk along. Will definitely return.

  • mark Robertson

  • January 2015

sales shopping

On Broad Street so not to far away from shops, and plenty of bars.

  • Amy W

  • January 2015

Thoroughly enjoyable stay

Would highly recommend to anyone wanting to city break, perfect for couples.

The room itself is clean and very comfortable. Staff are friendly, welcoming and can't fault their service.

The only issue we had on our stay was that the fact the hotel walls are quite thin and any noise or movements from adjoining rooms can be felt.

  • David Bevan

  • January 2015

Good but a little noisy with revellers

  • s cook

  • December 2014

good value for money

although this is an excellent location, right in the heart of Birmingham, we didn't realise it was on the street with all the nightclubs and bars.

We therefore asked to be put on a quiet floor or a floor high up and the staff were very accommodating. We stayed on the 15 floor and this was extremely quiet. The staff were efficient and helpful and the hotel facilities were good. Breakfast was good value for money, freshly cooked, and a great variety of both cooked and continental.

  • Chris Pogson

  • December 2014

Typical of its type

Large hotel groups are all much of a muchness, and this one is the same.

Clean, tidy, central, pretty quiet. Job done

  • Joanne Mills

  • December 2014

Nice hotel close to shops

Stayed in Jurys for the Xmas markets.

Nice hotel very close to bars and shops/markets but would not have paid the price to stay on a Saturday night which was much more expensive.

  • Isaiah N

  • December 2014

Lovely experience but for the lady at the Desk

It was a lovely time,my company always use it for its end of year party.The hotel has a very high standard,but for getting to speak with someone at the main desk before checking in I would have given the hotel a 10 but for now they get an 8.5