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Reviews - Macdonald Burlington Hotel

4AA Assessed Hotel Ratings explained
Burlington Arcade 126 New Street , Birmingham, B2 4JQ
A magnificent four-star Victorian hotel set in the heart of Birmingham, Macdonald Burlington Hotel is conveniently located right in the city centre for a wealth of shops, restaurants and bars. The hotel is located just a 2 minute walk from Birmingham New Street Station, 10 minutes walk from Moor Street and Snow Hill Stations. Birmingham International Airport is just a 10 minutes link away and within a short distance of the ICC and the NIA. If you want to explore the culture in the area, the following attractions are all within a 5 minute walk of the hotel: The Hippodrome Theatre, The Birmingham Museum and Art Gallery, Symphony Hall, Birmingham Library.

The Macdonald Burlington hotel is steeped in history. Our Victorian architecture and vast marbled reception has welcomed many a prime minister and celebrity, so the team know and recognise how to treat all of our guests as VIPs.

The hotel has 114 bedrooms, all with unique features and char. All the bedrooms come with comfortable beds with thick mattress toppers, crisp white linen and soft duvets flat screen digital televisions, air-conditioning, complimentary bottled filtered water as standard, using water sourced from our own underground spring. The shiny bathrooms come with toiletries and fluffy towels, all to ensure that your stay is a home away from home experience.

An oasis of calm and tranquility, the hotel has a choice of lounge areas, an intimate cocktail bar and the Berlioz restaurant and Scottish Steak Club which serves the best steak in town.

Guests will receive an attractive discount in our local NCP car park. Free wifi is available in all public areas, meetings rooms and guest rooms.
Picture of Macdonald Burlington Hotel, Birmingham at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 155 reviews
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  • Family friendly
79% recommended this accommodation to a friend 82% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Macdonald Burlington Hotel
Room was on 4 floor and requested a change of room as it was on a slope and bed sagged in middle,next room was fine.Breakfast was good.location is good to although no parking

Reviewed by
c dickerson

From UK
Who stayed in February 2015

Couple

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In need of an overhaul
Generally a little shabby & in need of some investment. Most staff were very friendly & extremely hardworking.

Reviewed by
Peter S

From UK
Who stayed in February 2015

Couple

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Fantastic Break
Came for a couple of days break with my girlfriend and had a fantastic time. The hotel looks gorgeous and is clean throughout. Great service provided by the staff and the food is of a high quality. A 10/10 would recommend.

Reviewed by
M Hanson

From UK
Who stayed in February 2015

Couple

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Good Service
My wife decided that a retail therapy trip to Birmingham was in order so we choose this hotel. Central to shops, very professional & helpful staff, breakfast good selection & quality good would recommend.

Reviewed by
Chris D

From UK
Who stayed in February 2015

Couple

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The room is very spacious with two easy chairs and a writing desk as well as an extremely large and very comfortable bed. The en-suite bathroom is also spacious with a big power shower over the bath. There was some noise from the station across the road but not enough to affect a really good night's sleep.

Reviewed by
John T

From Burton on Trent, UK
Who stayed in February 2015

Couple

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Would recommend
Good location

Reviewed by
K Parslow

From Burton on Trent, UK
Who stayed in January 2015

Couple

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Great service, beautiful rooms, lovely hotel in Birmingham
The service from the desk staff was second-to-none. Rooms were beautifully decorated and appointed. Double-glazing meant that we had a great night's sleep. Hotel is right in the centre of the city so no bother to go out and explore. Will be staying again.

Reviewed by
Tania G

From Bristol, UK
Who stayed in January 2015

Family

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Superb accommodation in great location

Reviewed by
Lee m

From Cannock, UK
Who stayed in January 2015

Couple

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great service, great location
Fantastic staff, great bar, amazing service all round. The only slight problem is that it's a little noisy - but that's to be expected when you're right in the middle of everything! Fantastic location makes it all worth it.

Reviewed by
S Hall

From Oxford, UK
Who stayed in January 2015

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Enjoyed our stay
Clean room, good size. Staff were friendly. Great location.

Reviewed by
Rachael C

From UK
Who stayed in January 2015

Group of women

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