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82% would recommend it to a friend
Excellent stay - highly recommended
back from the dam
Very pleasant and helpful staff as always.
Very clean hotel and an excellent location and at a very good price, and can often be found cheaper too. Would 110% stay there again be that on business or leisure.
Good value for money
Hotel has excellent location and it is a great value for your money.
Staff is very friendly and helpfull.
Fantastic hotel, amazing customer service and extremely comfortable rooms.
Hotel a little tired. No hot water in the morning for a shower and no one who could check us out.
Willing to accept compromise slightly tired decor but value for money OK.
Then no hot water in the morning (6am) because boiler wasn't working. Hotel manager tried to make light of it and shrug it off "who needs hot water anyway". Grrrrrrr......Then took ages to check out because the guy left behind the desk didn't know how to do it . Won't be staying there again.
would recommend the Burlington, as the welcome to when we left was fantastic.
staff and food were 100% the room was amazing. what more can i say. if you are staying in Birmingham, this should be high on your list of possibilities.
I was very happy with my room and the facilities of the hotel.
Staff very helpful polite and food from the restaurant was of a good standard. I would stay there again. Clean tidy comfortable bed, great location!.
Having stayed here previously we were very disappointed in the room we were allocated .
It was a long hike from reception with very poor furnishings, dirty walls and in a desperate need of referburbishment . The staff had done their very best to make it appear clean and were very helpful. However we left very early the next morning choosing not to stay for breakfast overall not a very good experience .
Good service, good location
A very pleasant hotel in the centre of Birmingham.
Staff were very hepful and breakfast was excellent.
This hotel was in a handy location, just outside the train station.
It has been renevated to a good standard although we did have a few issues such as the lift wasn't working, the toilet flush broke and a socket was coming away from the wall. Our room was also next to the street so was very noisy at night. We enjoyed the weekend all the same.