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90% would recommend it to a friend
Holiday Inn Express SOUTHAMPTON - WEST
My car wouldn't start the morning my daughter & I were leaving, so the staff were amazing accommodating to help us.
The manager offered to jumpstart my car with his & to call the AA for us. Fortunately we were able to use my daughter's car & come back to my car later in the day, when we were able to get it restarted. The hotel staff & manager were wonderful. Thank you.
Xmas overnight stay
We'were fortunate to find this accommodation when visiting relatives for Christmas.
Hotel clean and comfortable. Very pleased indeed
Basic but pricey
Good location, ugly building, polite staff, clean hotel, poor rooms (only one plug point), late night bar, full carpark (which wouldn't be if people parked straight), disgusting breakfast (packet eggs, cheap sausage, toast and instant coffee).
Response from hotel
Dear Owen M,
Thank you for taking the time to write a review of our hotel. We are pleased with your kind comments about our staff. On the other hand, it is truly disheartening that our room accommodations and breakfast served fell below your expectations. We apologize for any inconvenience you may have experienced. Your comments are very important to us as we strive to provide
a wonderful stay. We do hope we will have another opportunity to make your future stays better.
Excellent value for money
This hotel is far better than you would imagine for the price - the staff were really excellent, very friendly and helpful, the hotel itself was spotless and the room was first class in every way.
Breakfast was as imagined for somewhere of this price so not the hugest of choice but all good quality none the less. For £50 per room for a twin bed and breakfast it would take some beating.
An enjoyable and pleasant one nights stay, courteous staff and a clean hotel.
one night stay
The breakfast choice was limited.
Worth a visit
Holiday Inn's are always pretty good and this is no exception.
Clean, warm, dry, good value and great breakfast.
For one night only
But would be happy to stay again, hotel staff were lovely, we checked in and were in the restaurant within 20 mins of coming through the door, the evening meal we had was really nice.
The room was clean and tidy, it was very quiet and we had a peaceful nights sleep. Breakfast next day was of good standard, and coffee even though from a machine was one of the best I'd had. Have scored 5/6 for everything, as I think it's good to keep everyone on their toes.
Holiday Inn Express Southampton West
A good quality hotel that included breakfast and free parking, a quality most hotels do not give these days.
The room was spacious, comfortable and the bed very comfy with a choice of pillows. A nice large flat screen TV to relax after a hard days work. I would recommend this hotel even if a little expensive if allowing the cancellation part when booking.
a great hotel
very friendly and welcoming staff who could,nt do enough for us we will certainly use again.