81% would recommend it to a friend
Excellent short break in Inverness
Excellent location, clean and tidy, both room and hotel in general, and also the buffet breakfast is excellent
Enjoyed staying in this hotel.
friendly staff. Clean good sized room. Restaurant next door served delicious food with money off vouchers from the hotel.
Clean room, lovely food and staff very friendly.
Food was not too good and due to the service personnel being of various nationalities it was confusing and the order/bill was mixed up.
Room was good, bit dated but done the job.
good central location great for going back an forth with shopping bags
Very pleasant stay, friendly staff and good value for money.
Centrally located, easy accsess to train station, only one minute walk.
Great location, great room, great stay
Young man at reception desk talked down to customers.
Sneering facial expression Loud shouting voice made check in extremely public especially as lounge is just adjacent to desk. Single room users do not want public to know which room you are in. Felt sorry for customers in front of me. Elderly nervous person hard of hearing with soft voice and also for foreign man , who had come for a job interview and was nervous. Young man too full of himself and not sensitive to needs of different age groups and nationalities. Check in staff were quite brisk and seemed to think they were doing you a favour checking you in and when you asked for advice . Left luggage gave keys to clientile did not check you in. Keys passed from stranger to stranger. Security . Staff in breakfast room were charming, attentive and polite. Excellent room.
City centre hotel
Excellent Hotel Parking is a dogfight and basically its first come first served or you can use the public car park on Rose Street.
However once you have a parking space-Keep it
That's the only drawback with this hotel-nice rooms, helpful staff, enormous breakfasts and decent evening meal