You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Reviews - The Westbury Hotel - Bond Street London


Bond Street Mayfair, London, W1S 2YF

Price From 310.84 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (9)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • John S

  • June 2016

A late booking

This was a late booking for a quick visit to London but it was a great choice of hotel for my overnight stay.

Very accommodating and friendly staff - a very enjoyable experience.

  • Louise B

  • April 2016

Lovely stay spoilt by hassle over payment before arrival

Booked on laterooms providing credit card details.

A week later received a call from hotel saying that they didn't have my credit card details and were going to cancel my booking. Sorted out by email but not what I would expect from a five star hotel. Good location. On arrival check in efficient with pleasant staff. Room was nice although for this price would expect tea & coffee facilities in room.

  • S Conroy

  • January 2016

The one upgrade

Drilling going on above our room due to "essential maintenance" after a red eye from JFK was not ideal.

Asked at front desk to be moved and duly upgraded us for the inconvenience.

  • Barry F

  • March 2015

no wifi, no tea making, no water, everything expensive

  • tracey standley

  • January 2015

Amazing stay, our room had a leek, but they handled it very well and gave us a upgrade.

Lovely staff and great location.

  • Shelley S

  • December 2014

Excellent hotel in prime location !

Amazing luxurious hotel right in the heart of the west end - yes you pay for It but it is worthwhile - they can't do enough for you and make you feel very special at all times.

Can't wait to go back !!

  • s gibbons

  • December 2014

Anniversary special.

They made our anniversary very special.

Beautiful hotel and room with little terrace. We had complimentary chocolate cake. The nicest hotel we have stayed in, in the centre of London. Staff went out of their way to be helpful.

  • Benjamin H

  • October 2014

Excellent service

One night stay as a birthday present with my wife following West End show and evening meal at Covent Garden.

The hotel is easily accessible via tube and a short walk from Oxford Street. Highly recommended and centrally located. The service was fantastic and, although the breakfast isn't the cheapest, it's well worth it. Superb hotel.

  • J MacDonald

  • September 2014

Beautiful hotel - bathroom could be freshened up

Really lovely hotel.

We were surprised how nice it was on arrival. You never know quite what to expect when you've found a room so last minute (day of arrival). Room was on first floor over entrance - couldn't see much more than the back of the Westbury Sign. Air conditioning unit was very old and struggled to keep room cool. Bathroom was tiny and could have done with some TLC. Toiletries were own brand and basic but did the job. Other than that - couldn't fault the service of the hotel, especially having paid one third of the normal price.