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85% would recommend it to a friend
Fantastic hotel with pleasant, friendly staff
Really enjoyed our stay here.
The staff were friendly and very welcoming. We were made to feel comfortable and relaxed. The room was lovely and clean with all the basic requirements. The location of the hotel is fantastic for access into Solihull. I would definitely recommend this hotel to family and friends!
Solihull is an excellent location if visiting the NEC.
Hotel right in the town centre with adequate on site parking although you still have to pay even as a resident. I generally avoid hotels that charge for parking as basically it's an unavoidable surcharge.
Some very good restaurants nearby and excellent shopping centre.
Friendly staff, comfortable rooms and a good meal - great!
Nice room, poor window
Room on third floor was nice and comfortable but high window was a waste of space.
Fire alarm at 1.45am, on third floor, had to walk down about eight flights of stairs, my wife twisted a ligament on the stairs. Following day requested loan of a wheelchair, non available, so my wife had to be carried down to breakfast in an evacuation chair. Not really acceptable.
Great hotel very comfortable and spacious room and very close to shops and restaurants.
Would definitely stay again.
We have stayed at this hotel now three times and cannot fault it, we enjoy the spa and facilities and make use of them every stay.
The hotel is situated close by to shops , there are plenty of places to eat . However the food in the hotel is extremely good, breakfast has every choice you could possibly want. The rooms are light and airy and the beds are extremely comfortable . The hotel is suitable for couples and families , as there is also lots of attractions near by such as cadbury world. I will be staying here again during Christmas time and also taking some time to see the Christmas markets situated in nell square .
Excellent Hotel, friendly staff and excellent food.