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68% would recommend it to a friend
Great hotel but book direct
Hotel was good.
Similar to many best westerns. Gym was great although the pool was closed when we stayed which was disapointing. The lodge rooms were pleasant outside of the hotel and when the TV did not work in our room we were moved promptly. Our only problem was we would have had a much better rate by booking direct saving over £30. Great hotel for access to Coventry
Nice hotel with style and character. Great breakfast even for Gluten free customers!
We stayed only one night.
Nice hotel with plenty of character. The breakfast was lovely for the whole family including me, who is Coeliac and lactose intolerant. The staff was very friendly. The only down was that the swimming pool closed at 8pm for children, and we got there for 7.50pm. but apart from that, lovely stay.
An OK room but an excellent breakfast
Having booked a family room I had to say that I was a bit disappointed with the size of the room.
Just big enough to fit two single beds and the fold up cot bed plus a couple of chairs. The two single beds were comfy though and the linen was nice. The free wifi was good and after connecting a laptop to the smallish TV we were able to stream Netflix without a problem which made up for the lack of channels. The kids weren't allowed in the gym but they did enjoy the pool. The breakfast was very good although the staff did get a bit overwhelmed with numbers on the Sunday morning.
Husband, wife, 5 year old, 2 year old and 10 month children
Lovely reception, clean and tidy throughout, bit of a shame the window had a crack and curtains did not really close or stop the light getting in...
combined with the noise of two weddings it was a bit tricky to get the kids to sleep - that said really nice place and people so yes we would stay/come again and recommend.
What a relief !
I have a family reputation for booking "cheap accommodation " that often turns out to be very disappointing .
happily on this occasion I got it right , an excellent Hotel,great location,and very good meals all for Late Rooms value for money prices.
difficult to get hot water in the bath complicated to use the shower/bath combination tap.
Directions to hotel rooms could be better as got lost
We were not informed at booking or check in that 2 weddings were booked in.
Weddings were very loud with a disco until 1:30 in the morning that kept us awake despite an early start the next morning.
Room could have been a bit cleaner, would definitely stay again.
Just the job
Stayed an overnight stay before a trade shoe at NEC, great position, great value for money.
Room spacious and well equipped, breakfast in morning great, lots of choice with great views of hotel grounds.i would say the approach and entrance to hotel us confusing. We entered through the front door of hotel but had to travel a long way through extensive corridors to find reception at back of hotel. Could have been better set out or displayed.
Great value last minute deal for New Year's Day
A large room, carefully divided into 2 sections.
Facilities and staff were very accommodating apart from a total lack of communication with the night staff when we arrived back early in the morning from a party. The day staff , in contrast,were very friendly. Wish I could have taken advantage of the pool and sauna/steam room but didn't have time. Would definitely stay there again if we could find such a reasonable deal.