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88% would recommend it to a friend
Service still 4* but venue and food going down
Over the last 3 or 4 years costs are being cut.
Service is still excellent and helpful but shortbread biscuits in the room now half size. No free bottles of water. No shower caps until I asked and fewer toiletries. Carpet getting shabby. Bath chipped. But still a very nice hotel. Breakfast less choice of baked things.Some of the cooked food not hot. Croissants now 1/4 size. But 20% increase in cost since Xmas. Pool still very nice. A comfortable, enjoyable hotel for a single woman or family to stay in.
Shower screen dirty and pictures taped together and they tried to charge me for breakfast twice .
But for a one night stay still good value.
Great venue, great staff!
This worked very well for a two night stopover.
The hotel is spacious, has beautiful decor and a great atmosphere. It is friendly, efficient, and surprisingly quiet, given that the hotel is attached to a football ground and in the middle of a car park. We're not fans but we enjoyed staying in a room overlooking the football pitch. There was no match on. Highly recommended - give it a try, you won't be disappointed.
Bolton whites hotel
Staff were very helpful and friendly.service we got was excellent.room was spotless.
Made our stay the best yet.we definitely stay at bolton whites hotel again.
Room was not cleaned properly.
Found dirty socks on the window. Also under the bed.
The accommodation itself was great ideal location for us.
Room was nice however the noise of the other guests was an issue. I know this can not be predicted or prevented I think with the reduce costs it allows a different clientèle. Would rather had paid more for a more select hotel.
Excellent hotel and would stay again the staff were very helpfully and polite and great facilities
had to book a room on short notice, when we were also going to be arriving very late.
Had great value room at a favourite hotel. Even when we ended up being later than expected the staff were helpful and pleasant.
We cannot fault our stay, the staff particularly on reception could not have been more helpful, and went out of their way to assist us when our arrangements went adrift.