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84% would recommend it to a friend
Excellent hotel much better than Marriott!
Excellent clean comfortable top facilities friendly welcome quiet room could not fault
Novotel Biringham Airport
You cannot get any closer to the departures gate!!!
A comfortably convenient way to start a trip
The staff in reception and the bar were lovely and the downstairs is very modern.
The rooms were perfect and cleaned for our stay though perhaps a little dated in decor.
On arrival I was greeted by friendly and efficient staff at reception.
Everything was explained and we were booked into the hotel within 5 minutes. The room was clean and comfortable, and being next to the airport it was also surprisingly quiet. The meals in the restaurant and bar were of a very high standard. We had a very good weekend stay.
On night stay at Novotel Birmingham Airport
Easy to use with a visit to the NEC show and city centre shopping.
good for one night
Overnight stay after concert
This is our 3rd stay at this hotel after a concert.
It is clean and tidy with good facilities. It would be a bit better if there was a late food menu after returning from a concert at 11pm, something more than a sandwich would be good. Buffet breakfast is ok, nothing elaborate but ok.
1 night stop over before early flight
The location of the hotel is fantastic.
Stayed for 1 night as flight was at 6 am. Staff were friendly, but the room was dirty. put my hand on top of the telly by mistake as I lost my footing and dust went all over. Hair on the toilet rim. Food was ok and the room was clean other than what the cleaners had obviously missed in a hurry. No doubt as 2 people clean every room or something. The night was not too bad but the staff had put us near the restaurant or the pot wash or something as until late all we could hear were dishes being banged together. The location was marvellous with such small children, and the staff friendly enough. I suspect we got the noisy room as we booked through a third party and I agree 85 pounds for 2 adults and 2 children is not expensive but it does not mean that you get 3rd class treatment. May have been a 12 off but the amount of dust suggests that the rooms are not being cleaned properly, however granted its not usual to put your hand on top of the telly on the wall. Overall 5 out of ten
Visiting 'Dive 2014' at NEC
Happy with the standard of the Novotel Birmingham Airport.
Perfect for nec
Excellent customer service, clean basic room only dissapointment was the breakfast, rushed service and cold food