Reviews - Novotel Birmingham Airport


Birmingham Airport, West Midlands, BIRMINGHAM, B26 3QL

Price From 459.48 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (68)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sam G

  • November 2013

Excellant hotel

Rrom was very modern, bed extremly comfortable :-)

  • Annette D

  • November 2013

Lovely Hotel

Staff are friendly and take their time to listen and are polite and approachable.

The room was clean and of a reasonable standard. Had an email the day before I left asking if my two children would like to share a sofa bed or the offer of a sofa bed split into 2 beds. Fantastic touch!

  • P Bassington

  • November 2013

NEC Accommodation

I chose this hotel as it's very close to the NEC Arena.

It's very handy for the airport shuttle which takes you to the Rail Station and just a short walk to the arena. The hotel was excellent the only minor issue was the confusion with the type of room and we were told the movies were included upon checking in, however on checkout I was told that was only if you paid extra for the entertainment package but I don't think the staff are clear on what is included on the various rooms. It was sorted out without any fuss and I wasn't charged. Overall it was very good and I would use the Novotel again.

  • p schofield

  • November 2013

Nice hotel, although there was a mix up over me booking breakfast on laterooms which spoilt breakfast a bit


  • November 2013

Great place to stay if visiting NEC

  • S Reeves

  • October 2013

Clean, quiet - does what it says

Lovely clean room, could have had more tea and coffee and sugar.

  • beverley ray

  • October 2013

Very friendly staff, spotless rooms and the most comfy beds

  • John I

  • October 2013

Airport stopover

This was the 1st time I have stayed in the Novotel at Birmingham airport.

The staff are friendly and eager to please.

The room was clean and presentable and would be suitable for a wide range of visitors. One of the most impressive points of the hotel is that is it situated just outside departures yet I did not hear one plane take off or land. quite a testament to modern sound proofing. John.