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76% would recommend it to a friend
Novotel Coventry M6/J3
Hotel staff extremely friendly and welcoming.
Charlotte in the evening was a pleasure as were the Breakfast staff. Overall we would recommend this hotel to others.
Stayed for friends engagement
We were put in the wrong room , the toilet did not flush properly , there was no toilet roll and in the morning the breakfast was cold which we complained about, so all in all the only thing enjoyable about the stay was the company I was with.
Good value for money but could be improved
Most the staff was friendly but some came across as being rude n unhelpful.
Hotel could of done with a few signs so was easy to find things such as the breakfast hall.
Friendly Staff at the Novotel
Your reception staff were very helpful and our room was well equipped and comfortable.
The two downsides were the mirror on the wall between the toilet and bathroom - we kept walking into it, thinking that it was a doorway and the cleanliness of the room. Everything looked clean until the lights were on and then you could see coffee/tea stains on the bedside table and tea making area. It was obvious that the area had not been cleaned properly nor hoovered as there were bits of cotton all over the carpet. We would definitely stay there again but things could be improved.
Internal lobby light not working.
Was promised a fix but not done. No mention if £5 daily parking.
Convenient for Ricoh Arena
Clean, comfy, great value, good food, friendly staff.
Excellent value for money
I was pleasantly suprised by the excellent customer service, the quality of the room, the layout, with the toilet being seperate to the bathroom.
Can't complain. Spot on.
Nice hotel, I would stay here again, cheap enough and the room was clean and tidy.
Staff we're helpful and polite and 12:00 check out without paying any extra :)
I was disappointed with my stay.
As far as hotels go it is so bad but for a good reputation like Novotel, I expected much better- especially for the price I paid considering I could have stayed in a lot nicer for cheaper nearby. Their was a smell in the elevator, my bedroom was in bad need of an upgrade, the TV was very basic to what you would expect for the price of the room. I had a meal that evening which was only fair really but wasn't the worse. Breakfast was good. To add insult to injury I was charged £4 for overnight parking which is a bit ridiculous considering I had already paid £100 for a room, breakfast and meal. I would expect to pay for parking in city centre location but not out in the sticks off the M6. I wont be returning for this price.