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78% would recommend it to a friend
overnight stay whilst traveling
Brilliant customer service..
there was a wedding on so the put us top floor furthest away so not disturbed. . Food ok just need to learn toast comes with butter not just marmite. . Lol.. Can't fault the hotel..
For under £40 I thought the room was great value.
Quality somewhere between a travel lodge and premier inn.
Great value hotel with comfy beds
Stayed for 1 night with.
2 kids and 2 adults. Food excellent beds very comfy and staff helpful. Nice outside area and breakfast was very fresh and delicious. Rooms somewhat dated but loved the extra door between corridor and room as didn't hear any other guests. Slept really well. Overall very positive experience. Even sofa bed was like high quality mattress. Wished I'd booked 2 nights.
Was a comfortable bed for the night
Clean comfy room, sofa bed not so comfy
Expect unexpected charges; drab and nasty for a Novotel
We were rather surprised to find this Novotel to be not much better than a Travelodge.
it is about the standard of a Premier In but tired by comparison. The room walls are have "textured" paint. it has a separate toilet from the bathroom which was nice but that wouldn't flush easily. Quiet=good. Sofa bed very comfortable. Characterless corridors - not even a picture to brighten them up. Had I paid the full £130 a night I would have been furious.
Beware the extra charges. Breakfast on top is £16.95 for a continental and £19.95 for a fried breakfast. Can you believe it. £160 on top of our bill for the four of us to to eat breakfast on two mornings!. And there is nowhere nearby to go or eat. This is effectively a motorway stop off point. Yet they charge £4 per day to park in the hotel car park. Note that the small print after booking says that children sharing the room must be under 8 years old - yet this came up on the "family room" search. My children are older (10 and 13) but they let us stay - thank goodness.
What booking ?
I arrived at the hotel to be told no booking either in my name or the reference number and no rooms.
End of story.
Novatell your mates
We we're actually very impressed with us stay in the novotel.
Friendly staff very comfortable room and a very pleasant clean environment. Would definitely come here again.
Great value hotel even when including the parking fee!!
Attending exhibition at the Ricoh Arena
Generally a good service with a good standard of food.
The only complaint that a faulty light in my room reported after one night was still not fixed 24 hours later. Would recommend.