Reviews - Holiday Inn Express BIRMINGHAM NEC


Birmingham Nec,Bickenhill Parkway, Birmingham, B40 1QA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (56)

75% would recommend it to a friend


Customer service


Food quality

Room quality


  • Rachel W

  • November 2015

Stains & ...more stains

The reception service was fantastic.

Sadly the room let this down. Stains over the throw, bedding, sofa and towels. There was dirt and crumbs over the shelves and hair over the sofa. House keeping don't really give you much notice before they enter your room, literally one knock and they come in.

  • G Cumps

  • November 2015

Accommodation Experience

Ok for a next experience.

  • S Viner

  • September 2015

Overnight stay

We were happy with the room, the staff were helpful, the cooked breakfast could have been more varied but for the price it was adequate.

  • Jacqueline p

  • September 2015

very nice hotel

Very nice hotel.

Good value for money

  • Denise F

  • May 2015

Nice Hotel

We had a good stay.

Nice clean room and comfy beds.

  • H Curran

  • April 2015

Good hotel

We stayed here for the weekend when going to an event at the NEC.

Ideal location only a few minutes drive away from the arena. Hotel was clean throughout and rooms are very comfortable. Had a meal at the pub next door which was good valie for money but be advised to book a table beforehand as we had nearly a 2 hour wait for a table and food. The only complaint we had was that we booked a double room but on arrival we were given a twin room and the hotel manager explained that this is only a preference booking and cannot be guaranteed and that this should have been explained by the agent. They were unable to change the room as they were fully booked however did offer a free bottle of wine.

  • P Smith

  • April 2015

Holiday Inn Express Birmingham NEC

Additional £7 to park the car

Limited hot food selection at breakfast

A good 15/20 minute walk to the door of NEC not the 5mins that was stated.

  • D Dube

  • April 2015

I enjoyed my stay the hotel was just great, friendly staff and great service

A bit of noise from outside but its understandable as it is close to the motorway.

  • C Byrom

  • April 2015

Holiday Inn Express Birmingham NEC

All the staff were very friendly.

Breakfast could have been a little better

  • Matthew W

  • April 2015

Weekend stay with family

We could not fault the hotel and service.

But we had extremely disturbed evenings due to the NEC boy racers!