Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
75% would recommend it to a friend
run down lacking maintenance
Photos online looked much better than it actually is .
Shower fitting fell off wall as did toilet seat .well toilet seat was actually on floor when we arrived . Shocking . Beds sagging in middle. Also reception staff were rather rude to us . Will never stay again terrible
Fold-out bed, noisy, stifling heat
The bed was terrible, metal-grid base.
Noisy, sagging. I slept on better in the army.
The room was beside the air conditioning machinery outside. It buzzed all night.
The room was extremely hot, and although there was an air conditioner, the controls were broken.
All told, I cannot recommend a stay here, even if the price is tempting.
Great location for the Quay/Metro and the Town.
Staff were very helpful and friendly, nothing was too much trouble. The only thing is that the Room could of done with a little lick of paint in places.
Good hotel in excellent location
The Waterside in Newcastle Quayside is a basic yet comfortable hotel by the Tyne Bridge.
The room was clean and comfortable and the staff very friendly and helpful. Would recommend
Waterside Hotel - Newcastle
We only stayed for one night on Valentine's as we were going for drinks in Newcastle city centre.
Waterside hotel was very clean and the staff were lovely. We were told on arrival the room we were staying in was 'the best room they have in the hotel' and I definitely think it was. I would definitely book here again.
Nightmare at the waterside
Stayed in this hotel 15 years ago and it was lovely.
Unfortunately is has not been maintained or updated since then. Holes in walls, damaged doors, cracks in sink. Small beds, damaged poor quality furniture, gaps and holes in carpets. I could go on. We asked to move room twice in the hope of getting a better quality room but all three were terrible. The staff were however very nice while dealing with our complaints and alternative room requests. We finally decided to travel home as we were that disappointed. All we got was a £25 refund from a £99 room. This is a £40 per room hotel at best, do not pay £99 as you will be very disappointed. Again, staff were lovely but the owners are not investing in what could be a lovely quayside hotel.
Super overnight down the Waterside
Friends had booked here so we booked a last minute room to visit them.
Both me and my wife know Newcastle well, having studied and worked there a number of years. We were pleasantly surprised by our room on arrival. There was only Nescafe and PG tips for our drinks selection but otherwise we were more than happy with the bedroom. The bathroom was clean and tidy but the extractor was faulty - for a one night stay that doesn't matter. Traffic noise was minimal given the location. In the morning we were greeted at the breakfast room and served a lovely selection of continental and cooked foods. The reception staff were very helpful and friendly.
Nice to see a freshly cooked breakfast and served to the table rather than the buffet style, really enjoyed it
Dramatic and convenient location
Loved being down by the river in such a historic area, so near to central shopping area.
Actual hotel not so atmospheric and a bit run down, but clean and did the job fine for us. Good breakfast.
Warm and friendly with pleasant atmosphere, comfortable 3-night stay.
The staff, in reception and at breakfast, were really lovely, very friendly and helpful.
When another customer had limited time for breakfast the lady in the kitchen offered to cook him something to take away in a sandwich. Room was cosy and comfortable, though a bit too warm at night. Useful local information in folder. Bathroom was clean and water hot. Location is handy for city centre and station as long as you don't mind steep hills; felt safe enough walking there at night as lots of restaurants along the street. Not too much noise from outside, but I could hear more than I wanted of what was going on in the room next door - don't know if this is a problem for any other rooms or just because there were doors in the shared wall. Breakfast served early on weekdays, not until 8.30 at weekends- this was fine for me but check times if you need to be somewhere early at a weekend.