Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
77% would recommend it to a friend
The receptionist was most helpful in making our stay as comfortable and convenient for us.
She was polite and did all she could to make sure we were happy with our room.
As per usual the bed was a comfortable sleep, bathroom was clean and although the hallway had a musty odour, the room was adequate for the purpose and we departed with no complaints. 10/10 for customer service skills.
The room was small, and although it had been refurbished the fixtures and fittings were tired.
The size of the shower was minute. Road noise excessive due to its location.
When I arrived I notice how dirt the corridors were when I left they were exactly the same.
Plastic bottles and rubbish everywhere the room was clean and comfortable but I was disgraced when I came back on the Saturday evening we walked into reception and the who placed smelled of drugs the receptionist was behind the wall smoking a spliff she had the same surname as myself if I wasn't with my partner I would have given her a mouthful and left demanding a refund but my partner had travelled up from London
Overall very pleased
I've recently returned from a two night stay in room 129.
The room is situated on the ground floor in the quiet area of the lodge along a succession of long windy corridors, through the adjacent Toby Carvery, quite a way from reception. It was quiet too, away from the main Coventry Road running at the front of the building. There were only a couple of issues in what was overall a pleasant stay. Firstly a very stale smell in one of the corridors leading to the room. The sort of smell you get in a Charity Shop. Not very pleasant but just down that one corridor. Secondly, we seemed to have had a faulty bathroom extractor fan that would sound like an air raid siren for a good minute or so about 75% of the time it was used. I couldn't risk flushing the toilet during the night, just in case. We in fact filmed it on my daughters phone and played it to Caron, the Receptionist who heard the noise made, on checking out. Caron said the room would be taken off and the fan repaired. I have booked the same room for a stay in August. It will be interesting to see if it has. Taking away those two issues the stay was a pleasant one and as I've said we've booked again.
Having requested a quiet room and given one- because we had a very early start for flight we were woken by slaming doors in very close proximity.
this resulted in us managing maybe 2 hours very disturbed sleep. Obviously will look for a different hotel next January. Very bad start to holiday.
The hotel was nice and clean and the customer service was good too
Travelodge Birmingham Sheldon
Thought a little expensive for my room have paid cheaper but other than this very clean and comfortable room.
Lovely friendly staff, clean rooms and great value for money.
Did exactly what it said on the tin!!!!. Lol
Value for money
Travelling on my own very clean tidy accommodation good bed tea coffee facilities .
Very clean bathroom .My only complaint was room distance from reception having said that the common areas were clean and well painted helpful staff. Toby Carvery nearby not good service food ok