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83% would recommend it to a friend
It was really nice enjoyed it
Hampton by Hilton Birmingham City North
My 2 teenage children slept on the very uncomfortable sofabed.
You can feel the metal bar from the sofa on youtr back. My children slept for 4 nights on the sofa bed, my husband tested the sofa bed on the 5th night he had the same problem, on the last night my 2 children slept in the same bed as myself and my husband slept on the floor. We were in the UK for a Indian family wedding therefore we did not have time to complain to reception. The room very clean upon c/in as I had checked every corner and gave positive feedback to reception (a young male receptionist). Unfortunately, on the 3rd night I had noticed the carpet had not been hoovered, on the 4th night I discovered when pulling the duvet, the bedsheets were not stretched nor changed, toilet paper was not replaced, balls of dust on the night tables and headboard, again carpet had not been hoovered. I informed reception while going for breakfast they young girl apologized and said she will inform housekeeping. When we came back to the hotel after the wedding the room looked and smelled fresh. One thing that we missed very much is that we could not open the window?. The hotel is beautiful, reception staff are helpful and smiling as soon as you come out from the hotel, you really notice the run down area. It was like entering a time machine.
My air conditioning didn't work in the room, and as I arrived late, I just couldn't bear to swap rooms late at night and just wanted sleep.
I was also in denial that they would put someone in an airless cell as the windows didn't open. The breakfast selection was so-so, and don't go near the pastries. Hard as rocks. The French would weep if they could see what they did to the croissants. On checking out, they didn't even ask how my stay was. I told the receptionist about the air con and did she care. Nope, just shrugged and said oh well. Oh well??. I also put my back out trying to drag the bathroom door across as there was no handle and it didn't roll well.
Great night sleep
Great value hotel
This is the best value hotel ever.
Quality room, good food and low cost. Also right next to tram stop. This hotel is handy for city centre but avoids city centre noise.
Great Value on a Sunday
Excellent specification hotel for the money, if not the trendiest part of B'ham..
Ten mins walk into town and will stay once again
The one to beat
H by H have got it just right.
The well thought out bed/bathrooms put many 5* hotels to shame.
Very good hotel, will recommend to friends.
Service from everyone was excellent.
waw this hotel is fab cant speak more highly
Very polite staff and rooms are beautiful the bathroom is stunning