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58% would recommend it to a friend
if you book at the last minute be aware that you need to send photo ID; difficult if you are on the move.
The instructions to enter refer to a "key safe" and there is a key safe on the wall but the instructoins refer to a key pad on the door ( not obvious as the pad is not visisble until you touch. i)
Somebody was knocking on our door at 9.15 to ask us what day we were leaving ( they wanted to clean the room!)
Great location .not cheap for 2 people but ok for 3 .sofa bed would only sleep 1 adult so no good for 2 couples but handy for a couple and 1 child .
Extremely dirty. 8 flights of narrow stairs, broken rails! Stains!
I felt misled by LateRooms.com.
I specified that i was travelling with my spouse and my 10 year old daughter, as per your dropdowns. I was given the costs and duly booked. I then find I have an additional charge, £25+ VAT for a bed in the living area, from Q Home. Your site asks specifically if there are children, and their ages. The extra charge should have been brought to my attention on your site, and the costings made available before i accepted the deal . Regards
superb, just book it.
Saw this advertised elsewhere and a few reviews were a bit off putting.
Absolute rubbish. These apartments are superb. Literally overlooking Leicester square and full of everything from iron and ironing board to washing machine, tumble dryer and even a dishwasher. Sure you may not need all that, but the flat screen TV, Tea making facilities and free extras like chocolate and bottled water are very handy. Absolutely nipping clean and the keyless entry and double security gives great peace of mind.
We have a 10 year old using the sofa bed (you pay extra for this but it's worth it) and she's slept like a log. During the Olympics we stopped in the very expensive Trafalgar thistle. I wish I'd known about this place. It's fair to say I've never been so impressed with accommodation. The only downside is by writing this review, the secret will get out. Honestly, just book it.
long way up, small bed
The top floor rooms are a very long way up, with no lift.
There are noisy fans outside the rooms. The beds are small. But it is a good location, with attractive design.
No lock on the door
Although the apartment was clean and of a reasonable size and spec, there was - incredibly - no key.
The apartment was open so I could get in but I was then stuck as I wasn't prepared to leave all my stuff in an unsecured room. Emailed customer service at Q-homes; no response. Poor. Very poor
Excellent location for Theatreland - very comfortable and clean and unobtrusive
Really enjoyed the stay - couldn't be better for shopping, theatres and interesting venues.
Great room, bad plumbing, appalling service
I was booked for two nights, but after the first the cleaning staff removed all my things from the room in error.
I rang the management at 6.30pm, only to be told there was no one in London who could help, and my things could not be retrieved until the following morning. Their cleaners could not be bothered to check why my things were still there. They had NO staff in London after 5pm. Plus the hot water is very slow to arrive, and the toilet makes load noises for ages after flushing. Great room, but bad plumbing, and appalling service. Not recommended.
Spoil yourself and chose Q-Home West One
A spacious one bedroom flat with a superb kitchen/dinning/living area and a spotless bathroom.
The flat is bright due to a lot of Windows. All double glazed and very clean. Even you are literally staying above Leicester Square you can't hear a noise at all. The kitchen offers a great variety of supplements and facilities. The dinning area offers space for four and the living area is very comfortable and offers has made our visit very special due to the fact that the apartment was so welcoming that we rather spent time in there than going out and about. The bedroom is also spacious and bright and offers a decent space for storage. The bed was extremely comfortable. Very positive is also the heating as after turning it on it heats up the apartment within minutes. There is absolutely nothing to complain about and we cannot wait to pay a visit in the near future again. Thank you very much for a pleasant stay.
Arrived around 19:30.
Settled in. Bedroom blinds a tangled mess. Other than that all fixture and fittings pleasant enough. Unfortunately, despite the high quality of the free standing light fittings in the lounge area, they need bulbs fitted to operate to their full potential. Had to call the helpline phone number to get the wi-fi password. Wi-fi very good thereafter. The automatic lighting was very good at recognising my presence on entry going up the stairs, but not so good on the way down/out which made for a perilous exit. Worst aspect. Finding no toilet tissue available. Called the helpline to see if there was a supply in a cupboard. There was not, and it was "too late to deliver any" at around 21:00. Not a massive problem - I bought some - but I expected better in this most basic of services. Arrived back the next evening to find some delivered. Too late. Location is A1 but due to the issues above I could not recommend this accommodation.