Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
37% would recommend it to a friend
All the essentials were bang on
After booking i saw the reviews and was not feeling too positive.
In reality, car park was close & free, reception staff great, room was recently refurbed, very clean and tidy. Breakfast in the morning was good. Hotel is an amazing building, massive and a bit empty feeling. they're clearly going through a refurb. The areas is a bit dodgy, and there seems to be a lot of road workers staying there, but staff were great. its about a £5-6 cab out of centre of town.
No water. Cold room
The first room they gave us.
No water both faucet and shower. They moved us to another room. Unfortunately, there's water but the room was too cold. And it was scary at first, we saw a lady lying in the floor asking for help. She cannot enter in her room..
Not the best place to stay at
I had the room for 2 days but was so dirty, beds was not clean, shower dirty that I had to leave the room the next day.
Paid for 2 days stayed for 1. So got a hotel elsewhere. Dont recommend this hotel. Shame really as paid for 2 days and only stayed the 1.
Well what can I say, I wasn't expecting the hilton but oh my.
Firstly walking down the hallway all you can smell is smoke from the other rooms. Corridor dirty looks like it hadn't seen bleach in a while. Now onto the room itself TV doesn't work doesn't even switch on. Kettle filled with calcium diposites that make it impossible to make a cup of tea. Mould on the ceiling pillows stained with some sort of red something... yuck. not worth showering as you feel dirtier after leaving. avoid this place at all costs
The pictures of the rooms on the website are not the same as the room they actually give you?.
The room was advertised as original price of £120.00 If I had paid that, I would have been devastated!. Luckily we did get it cheaper through laterooms.com The only way to sum up this room is think 'Youth Hostel'. Will never stay there again!!
excellent hotel, free parking, free wifi
What an excellent hotel.
It's huge, lovely restaurant and a beautiful foyer. It's only a few minutes drive to the city centre.
The Hotel has great potential but has not quite achieved what it could. It feels souless.
The Hotel has great potential, unfortunately it felt quite cold and soulless.
Whilst taking into account the low price gained the rooms were in a poor shape with ash in the soap dish, not very pleasant. The general reception, foyer, bar areas all felt very sterile and quite uninviting. The finishes have not been attended to properly so areas (particularly the ceilings) look cheap, stained and inappropriate for the type of building (they look like a job lot from an old office block)
In general my stay was ok, but with some effort this grand old building could be turned into a good hotel.
The Paragon Hotel
Ended up staying for 2 night didn't mind paying £28 but the second night paid £55 thought the hotel looked nothing like the pictures it looked like a run down hotel but you get what you pay for I guess.
The Paragon Hotel
Nothing special but for what I paid for it was clean and everything you could want for that amount in that part of the city.
Very pleased and plesantly surprised.
Me and my friends had a lovely stay at this hotel.
The staff on the front desk were very welcoming and seem happy to work. However when we got up to the rooms my friends room had this wired smell and the shower didn't really look appealing to get a wash in. In the room me and my partner was staying in seemed to be a okay room just was a bit dark there was no large light just dim bedside lights. We didn't spend much time in the rooms so was a good value for money. In the morning my partner went to get a shower and found there was a leak in the celling above the shower and the front door. The staff was very helpful with this situation they gave me a half refund and was very apologetic.
Overall I think it was a good stay. If ever in Birmingham will probably stay there.