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36% would recommend it to a friend
Would not Stay here again.
Mattress Springs gone, very uncomfortable.
No Hot water. No Remote for the television.
Not dreadfully dirty, but I came out feeling grim. And there was no one at the desk to even complain to.
Nothing more to say than this was more like a horror movie than an overnight stay
Unbelievably Poor Standard
To be welcomed by a member of staff who had been working there for 3 hours, not knowing herself what the process was, to then being given the key, not being told which way or where the room was.
On route to the room, there were parts of the ceiling missing. Once in the room, there was mould in the shower, in the bathroom itself, and then damp on the walls in the room too. The bed itself was extremely uncomfortable, however to the hotels credit, the sheets were clean. All in all one of the worst places that I have stayed, and considering I have completed two tours of Afghanistan and have spent weeks at a time sleeping on the floor says a lot. I would highly recommend that you avoid this hotel.
The hotel was horrible it was dirty. The toilet didn't flush the shower dripped had no power.
When I told the manager about problems he made me feel embarrassed and called me liar infront of other guests.
Poorest customer service ever experienced. Will never be staying again.
When we arrived it seemed ok.
When we went to bed all electrics went all night and morning. We hardly slept due to noise from outside. I would never stay there again.
Still fixing the hotel
The floor we were was still being refurbished.
No power in the room. They sent a repair man
who used screwdriver to turn on power.
This hotel was old, tired and smelt damp.
There were PCSO's in the lobby, speeding cars outside, shouting and fighting all night outside the hotel and in the corridor outside the room. One window had no curtain and there was no remote for the TV.
I've stayed here lot's of times room has been refurbished to a good standard but when I went for a shower next morning there was no hot water, so as I checked out I made a complaint only to be told that they knew as the adjoining room reported it the night before and both rooms share the same boiler and I should have phoned reception but there was no phone in the room.
I emailed my complaint and have had no response so I will not use this hotel again. Nothing worse than going to meetings with only a deodorant can for a shower especially in the heat we are having at the moment.
Good for parking.
Pubs and takeaways close by. worth the money I paid. A bit run down, but good for a one night stay.
The first room that was allocated was terrible , stained carpet door did not lock very bad
Horrible room, door did not lock, stained carped , photos taken, paint peeling of ceiling really nasty.
Moved to another room on the second night this was an improvement