No Booking Fee, Secure Online booking, Price Promise
What's this?

Found the same room at a different price? Tell us, and we'll offer to match it.

Find out more

Reviews - The Paragon Hotel

3Self Classified Hotel Ratings explained
145 ALCESTER STREET , BIRMINGHAM, B12 0PJ
Situated in the vibrant Irish Quarter the Paragon Hotel is just a 10-minute walk from Birmingham's centre, the Bullring shopping centre and a 5 minute drive from the ICC. This impressive Victorian hotel offers traditional home-cooked food in The Princess Helena Restaurant, and our cosy Naylor’s Bar offers a great range of beverages and light snacks to suit all. Free Wi-Fi and car parking is available for all guests and throughout Summer 2014 guests receive a 25% voucher off food and drink purchased during their stay (until 31st August), exclusions apply.

With close links to all major motorways and just a 20 minute drive to the NEC and Birmingham International Airport, the Paragon hotel is the ideal place to stay whether staying for business or leisure.
Picture of The Paragon Hotel, BIRMINGHAM at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since May 2013 Customer recommendation
Guest Reviews Based on 335 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
41% recommended this accommodation to a friend 44% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

second visit
Second time at the paragon and had a great stay. Ok so first time I was dubious due to other reviews but you get what you pay for and sometimes more. Both rooms clean (some small mess in lobby not cleared up but I survived). Bed a little lumpy but for a weekend in Birmingham staying in walking distance to the centre with free parking that was a compromise I could live with. Had breakfast this time with good food and no hassle. Breakfast room shows the potential for this place. Staff always helpful and polite. Reading other reviews shows thst if you need help they will try.
Overall great for a weekend in a grsat city, but probably not one for a romantic proposal

Reviewed by
neil g

From Southampton, UK
Who stayed in August 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

do not book!!!
Absolutely disgusting place. Rooms has next to no decor. Black mould and damp in the bedroom and bathroom. Nothing at all was acceptable. The service was diabolical! Arrived at night and faced with two guys at reception in jeans and hoodies!! The pictures and descriptions are totally incorrect and misleading! !!
What a waste of my time and money.

Reviewed by
r hussein

From Leicester, UK
Who stayed in August 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

no atmosphere to it- like the overlook hotel in the "shining"

Reviewed by
STUART WALLACE

From Newport, UK
Who stayed in August 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Whta a rip off ! Do not stay at this hotel
Where to start! The bed was broken, there were gangs of youths roaming the corridors. The accommodation was very basic and badly maintained.
Breakfast was appalling the quality of the food terrible. You must be able to find some where better for the money. And when we complained the staff did not seem surprised or care at all.
Don't go there it will not be a good experience.
But the towels were clean.

Reviewed by
Phill B

From UK
Who stayed in August 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

More of a hostel than hotel.
This is a hotel that has a lot of homeless people and asylum seekers staying here. There were loads of men sitting on floors in communal areas and glaring at you as you walked down the dingy corridors. Outside, groups of people were smoking and blocking the entrance. The hotel shows the room price as £100 with a large discount. £100 for a room at this government hostel is misleading to say the least.
Reception staff were nice enough but shame about the other 'guests'. The combination of hostel and hotel does not make for a pleasant experience.

Reviewed by
Chris W

From UK
Who stayed in July 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Paragon
The area was a bit rough with people gathered outside sitting on the walls, but other than that the staff were friendly and the room was decent for the price

Reviewed by
Lauren D

From Bridgend, UK
Who stayed in July 2014

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Meh
Stay here often as I work in Birmingham a lot. Only use it for the price and it's central location.
Definitely needs updating but can't complain as they are currently under going improvements.
Almost every time iv been here their are hundreds of foreigners walking about in groups downstairs none of which speak a word of English. I think the council put them up there for few weeks before before they get social housing.. Anyway it's not bad, free parking and breakfast is canny.

Reviewed by
t riley

From Gateshead, UK
Who stayed in July 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

friendly staff, good offer, very basic tho
you get what ya pay for, not as bad as some people say it is, but still very old fashioned and basic,

Reviewed by
Mark M

From Birmingham, UK
Who stayed in July 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely stay
This is the third time I have stayed at this hotel. It is very pleasant without being outstanding, but for the price and location it's very good value. The breakfast is very enjoyable too. The hotel needs some tlc but it is an old building but on the whole it's great value for money and I would stay here again. Ideal location for watching cricket at edgebaston

Reviewed by
Paul Limmer

From Worthing, UK
Who stayed in July 2014

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Business Traveller
Free parking but the hotels parking area (once a enclosed secure area) was dirty and a lot of glass around. Friendly staff. Shop and chip shop around corner but it is a business area so not much else. Ok for a quick cheap stay.

Reviewed by
Steve G

From UK
Who stayed in July 2014

Travelling alone

View Older Reviews

Reviews can only be left by customers of LateRooms who have booked and stayed at this property. All reviews are left in accordance with our conditions of posting.

All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

Prev 1 2 3 4 5 6 7 8 9 10 Next