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Reviews - Ottleys B&B

Not Classified  Bed and Breakfast Ratings explained
55, Ongar Road , Romford, RM4 1UH
Family run B&B in convenient semi-rural location. Close easy access to London, motorways and Central Line. Rooms are ensuite with tv, microwave, fridge, kettle, toaster, dining table, etc. Private parking, garden to relax in. Rooms may be with or without breakfast. Close village pubs and resturants.
Picture of Ottleys B&B, Romford at LateRooms Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since June 2013 Customer recommendation
Guest Reviews Based on 5 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
60% recommended this accommodation to a friend 60% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

I booked online with late rooms and also rang Ottleys to confirm as well. On 27.06.14 the other couple arrived first to find the gate locked? I rang Ottleys mobile and he was away for weekend as he had no confirmation of our booking!! After nearly having a heart attack we found somewhere else cheaper nearby which we will be using again in the future

Reviewed by
Linda Thomas

From Ely, UK
Who stayed in June 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Started out OK, but a few things!
The owner was nice and friendly and welcoming. The room was clean and very nice. However, it was let down by a few things. Theres no sign out front, so its hard to find. The shower was cold in the morning, tried running it for 10 mins, still cold, so couldn't have a shower! There was a half full shower gel left in the shower, not sure if this was complimentary or just left by another guest, it looked like it had been left! The WiFi was intermittant sometimes is was working, then it wasn't! A bit disappointing to be honest as the place would have got a great review, if the shower was hot, I could have overlooked the lack of sign, etc! The owner wasn't around in the morning so couldn't talk to him about the water!

ManagementResponse

Obviously we are very sorry that the issues raised had a detrimental effect on the stay of our guests. I would like to point out that I am always available on mobile if cannot be found on our large premises. We are not allowed a sign, however we are very easy to find & I am always on hand to direct people who may be lost. Shower gel is provided by us and I have to say all rooms have very hot water and all showers work very well. Showers are checked daily when room cleaning is in progress. We trust this clarifies our position. kind regards, Ottleys

Reviewed by
brett r

From Rainham, UK
Who stayed in December 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Ottley DIY B&B
Excellent value for money, warm, cosy and comfortable. Easy parking. Just be aware to bring your own breakfast, facilities in the room (fridge, toaster, kettle, microwave). Customer service was excellent with my late arrival very easily accommodated!

Reviewed by
E K

From England
Who stayed in November 2013

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Staying whilst working.
No complaints at all. Owner very pleasant. There was some work going on to the place but it wasn't intrusive at all.
Garden is a lovely place to chill reading or have a bucket bbq like we did!
Excellent base for running (main consideration when I choose somewhere to stay)
Wouldn't hesitate stYing here again or recommending to others.

Reviewed by
Steve S

From Barnoldswick, UK
Who stayed in July 2013

With colleagues

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

room was comfortable, clean and had all usual amenities, though not en suite was next door to the bathroom which had a large walk in shower and a whirlpool bath.

Reviewed by
alan wood

From east grinstead, UK
Who stayed in June 2013

Travelling alone

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