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45% would recommend it to a friend
The Trecarn Hotel
Great last minute find.
Dreadful. Work being done and place in a mess everywhere.Our room New, but had faults.
New room, but step near to bed, my wife had bad fall.
Bruised all over, shook her up a lot. Staff not interested. But I made them write it up in accident book. I have photos. Also brand new super bath, No handles at all. very deep and problems getting in and out. Food very or low average, if main courses hadn`t run out half an hour in to service. Building mess out side all over the place. Only room for three cars. Passageways and part dining room full of cardpt rolls and new furniture. You should go inspect this place, all rooms need inspecting, several guests had terrible rooms. Plaster falling off wall`s, damp ceilings, sockets hanging, some with no windows either. To be frank, it should be closed down and then all work carried out properly.
Room not right
Booked double but was given a twin as no doubles available
The hotel was horrible the rooms where disgusting mould all over the ceiling, carpets coming up in the bedroom, broken furniture in the bedroom, the bed was awful lumpy, on suit was out dated the whole place was a complete shambles
The Trecarn Hotel
Worst place I have ever stayed go here for a cold shower
There seems to be a revamp going on and obviously the hotelier still wants to make money, to maybe pay for works as they are letting out rooms witch are very very tired and need sorting our bathroom was not fit for use on our arrival while trying to find way to in the car park.
We had the joy of meeting the local skip rader, he wasn't impressed with the cast off. The staircase carpet get worse the higher your room is being held down with brown tape, however the staff what little staff there are very friendly and work hard I would return but will ask for a refurbished room next time.
Arrived at hotel and reception said there was no booking under my name and code I was given by laterooms.
Luckily there was still a room available. Once entering the room, I found a half drunken cup of tea on the side and another dirty cup. The towels were also wet as if they had just been used. I then reported this to reception and all I got was a simple 'sorry'.
sheep and cows
It felt lie a throw back to the mid twentieth century and a school trip where everyone made the most of a bad job.
I can not say anything was wrong , then again it all could be so much better. Clearly a - " get em in , get em feed , get em out attitude " and summer season staff who do what they do , just .
Dirty run down customer service very poor ruined start of our holiday.
requested refund but manager was unhelpful
Disappointed that we had not been told that the hotel was being renavated building work being done everywhere only two members of staff spoke to us all weekend so the staff could be more friendly for their guests the bedroom was very clean and tidy and very good value for the cost food was ok enjoyed our stay