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54% would recommend it to a friend
Look beyond the exterior
At first look hotel looks in keeping with surrounding area, however walk through the doors and a warm welcome awaits.
The staff were really friendly and the food was far better than some fancy restaurants pass off as decent.
The Royal Hotel
Picked this hotel because it was convenient for the location needed.
Comfortable clean and pleasant staff. Also the fact that it had a restaurant to enable us to have a night time meal. The meal was excellent. Beautifully cooked and nicely presented.
Cheap and cheerful. Staff were very friendly and accommodating
Hotel was very basic but staff were lovely.
Breakfast was lovely and nothing was too much for the staff
Good sleep good food great coffee nice staff .
All good friendly welcome comfortable bed and sky tv .
Friendly staff, good food and a good nights rest
The staff were very friendly and made me welcome the room as a double and had th usual facilities TV brew making and biscuits.
The room was clean and tidy, he bathroom was immaculate. The breakfast was very good and plentiful
Not like the advert
Room booked for support worker visiting a family in the area.
I sat in the hotel and it's really poor quality eg my room has torn curtains, the windows didn't close, filth in the toilet. It's like a working men's pub in the restaurant and it's dirty throughout. The main problems have been no heating in the room, the manager would not get a plumber out so a staff member went to their house and gave me their heater. No internet in my room and TV would only work if I stood on a chair and manually changed channels.
I think we need to have a list of hotels that we never visit again and this is one of them.
After complaining we were not charged but felt we should make LateRooms aware of these problems for future reference.
The Royal Hotel
Rooms were lovely and clean with good facilities, however it is clear that this is a work in progress.
We were really impressed by the friendly staff and the fantastic chef.
Not suitable for business overnight stops
Stayed overnight whilst working at BAe.
Very very basic. Would not recommend for business overnight stops. Didn't eat breakfast.
Peter Bewley North Wales
Good atmosphere ,friendly people , hotel clean and welcoming..
Nice hotel in a bad area, not too bad but local kids hanging around the takeaways across the street