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93% would recommend it to a friend
Unexpectedly good! Outstanding customer service.
This hotel was booked very much last minute, just as somewhere to stay.
Pretty much just as a bed for the night. But the hotel turned out to be a gem. Firstly, the drive from Newcastle to Haydon Bridge and back the following day, although a little way out of town, I'd forgotten how beautiful this part of the country is, and then, being right on the river, it really was a beautiful location. The hotel itself was very welcoming, clean and comfortable, and a good nights sleep was had by all. Where this hotel shone through though, was the staff, and the customer service. Every member of staff did their utmost to accommodate us. From the receptionist that arranged a late meal for us while checking us in, to the chef that prepared it despite the kitchen being closed, from the bar staff that made us feel more than welcome, to the breakfast staff on the Sunday that checked us out. Every member of staff was friendly, chatty and accommodating. They couldn't have done more for us.
Wouldn't hesitate to stay again, or to recommend this place.
Great location by the river, good food and friendly
Very comfortable with a warm welcome from the staff.
The hotel is tastefully decorated and the dining area very nice. The breakfast was really nice, freshly cooked and served with a smile on warm plates.
A nice place to stay.
Despite laterooms messing up the booking, the staff were pleasant and helpful.
Nothing was too much trouble, and for the modest cost, the rooms were superb. Food quality and portion size was way above average, sorry, that should read excellent. The young ladies waiting and serving were happy and pleasant. I would recommend the Anchor to anyone.
Good quality and value
Stayed here for one night.
Room was nicely decorated with great view. Good value for money and breakfast was great.
I can whole-heartedly recommend the Anchor: Due to my own error, I had made a mistake in booking and yet Steve and his staff did their utmost to rectify the problem: They really made our stay a super one.
The rooms were excellent (pretty and clean), the food was first class and everyone we met was friendly and helpful. We will definitely go back!
Ideally located for visitors who are into history.
Hadrians wall sites etc. Friendly staff. Amazing breakfast. The pub downstairs does lovely home made food. Quality and quantity. Make sure your hungry before ordering. Overall, very good and will be returning when i get the energy to drive that far again!
Quaint, friendly hotel
Thoroughly enjoyed our stay.
Beautiful accomodation in beautiful surroundings. Will certainly be returning and would highly recommend to all family and friends.
very friendly pub
Great pub,friendly staff,clean,comfortable and reasonably priced.
What more do you need?
This is what a weekend retreat is meant to be
After months and months of promising it, I finally introduced my girlfriend to the joys of Newcastle and the Tyne Valley - some of my favourite parts of the UK.
We travelled up to Newcastle on Friday evening and stayed in one of the new chain hotels situated next to the station - it was warm and comfy, with pleasant staff etc, but completely lacking in any personality. Just a bed for the night, and not much else really. What a contrast The Anchor was on Saturday night - genuinely friendly and helpful staff you could have a real conversation with, a room (no.10 I think it was) that instantly felt homely and welcoming (so much so, we barely wanted to leave it when our bellies started rumbling for food), and food in the restaurant that was a cut above the norm. We'd originally considered spending our Tyne Valley night in Hexham so we could look around the old town, but when we found all the local hotels were booked-up we looked at Haydon Bridge instead (hey, I'm an AFC Wimbledon fan, and our mascot is Haydon the Womble - I couldn't say no really). We were travelling by train and as Haydon Bridge is only a few minutes away from Hexham, with the hotel only a five minute walk from the station, it all made sense. The room was clean and free of dust or any of those strange musty smells you sometimes get in an old building. The bed was soft but supportive, with plenty of options for adding or removing layers - and unlike our previous night in Newcastle we never felt the need to adjust the heating/air-conditioning - the temperature was just right and never needed adjusting except for closing the window after dark. I guess the only way to sum things up is to say whether I'd go again. The simple answer is yes. We're just trying to work out some dates for the new year and we'll be back. We'll be stopping three or four nights at least, to give us time to take advantage of the walks in the area and to investigate a few of the local pubs too ;-)
One other thing if you're travelling in the area and plan on using the very good local trains. I can heartily recommend the North Country Rail Rover - search for "North Country" on the National Rail website (I think they hide these tickets in the hope nobody finds them) - we travelled from Harrogate to Newcastle on the Friday, then to Hexham and Haydon Bridge on the Saturday, and then back to Harrogate via the Settle & Carlisle on the Sunday - that ticket saved us a fortune in fares, especially with our Two-Together railcard. We even had a day spare that we used the following weekend.