Reviews - ibis Styles Birmingham Centre


65 Lionel Street, BIRMINGHAM, B3 1JE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (151)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • C Lodge

  • January 2015

excellent stay at a excellent price!!

  • L Griffiths

  • January 2015

Great value for money

Bedrooms were very spacious and had everything you needed.

My partner and I had a comfortable stay here on a Saturday and it was a pleasant evening of peace and quiet. Only thing was the breakfast wasn't much, we got what we paid for. Decided to go out for breakfast in the end. I would stay here again.

  • Olivia W

  • January 2015

Room great, check in inconvience

Check in was incredibly inconvenient as there was essentially no booking recieved and it took a good while to sort this for me.

Service was okay but felt like everything was my fault rather than other parties which is not ideal at the beginning of the stay.

  • max H

  • January 2015

overnight weekend stay.

Got a room for £49.00, ok size, very clean.

wouldn't have paid full price for it.. £120. i think. Good location, parked in nearby car park overnight, cheaper. Said there was a hot & cold buffet breakfast, was disappointed , only hot food was toast. very basic.

  • D Bickley

  • January 2015

Wrong date put

When I got there they booked me in the night before even thou my email confirmation said the sat and I was charged extra for having to book it on say which I felt wasn't my fault seeing I booked it for sat not Friday

  • A Tanveer

  • January 2015

A Pleasant stay

Centrally located , good hotel only downside was the quality of addition bed for the kids was not up to the expected standards.

Cost of parking was an additional surprise as it was not made clear at the time of booking.

  • Dawn M

  • January 2015

Short stay

Only stayed for one night but had a very good time.

Staff were friendly and helpful. Room was lovely and clean with usual facilities included ie tea/coffee making & tv. Breakfast was continental and help yourself. Lovely!

  • J Jones

  • January 2015


After staying at this hotel over the Christmas break with my family I found this hotel to be clean, very friendly especially with our two children, the sofa bed was a bit uncomfortable and the breakfast service could do with looking at but all in all a very enjoyable stay would definitely recommend.

  • Matt C

  • January 2015

Superb hotel in a great location

My girlfriend and I stayed here new years eve and we were very impressed.

Everything from start to finish ran smoothly. Nothing was too much trouble for the reception staff and the hotel itself was immaculate. The hotel and rooms had a modern twist about them and compared to other hotels we have stayed in recently, this was in a league of its own. Would definitely return without hesitation.

  • R Reid

  • December 2014

Family night away

We decided to stop overnight in Birmingham after a football match and combine it with a trip to Cadbury's World.

We were not disappointed with our choice. The hotel whilst small was adequately equipped, clean and quiet. The family rooms are a little on the small side but if you book a suite with interconnecting door it is much more spacious and well worth the extra money. Breakfast is basic but perfectly acceptable and only those requiring a full English breakfast will be left wanting. A special mention of the assistant manager Joshua, who could not have been more helpful or friendly. We plan to return at half-term for our son's birthday.