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Reviews - Rossett Hall Hotel

3Self Classified Country House Hotel Ratings explained
Chester Road Rossett, Chester, LL12 0DE
Nestled within its own peaceful gardens yet only 15 minutes from Chester, this elegant grade 2 listed Georgian Hotel offers stylish accommodation, sumptuous cuisine, free Wi-Fi and on-site parking. Dating back to 1750, Rossett Hall is a classic architectural example of the period, built as it was by local businessman (and future Mayor of London) John Boydell. Having been sympathetically extended and restored, it gracefully combines the traditional allure of its historic past with the luxurious convenience of contemporary living. It offers a warm welcome matched by a dedicated commitment to service and quality. Surrounded by glorious countryside and its own well-tended gardens, guests are sure to embrace its tranquil charms and relaxed atmosphere.
Each of the 49 en-suite rooms are stylishly decorated and furnished, perfectly complementing the refined splendour of the main building. Comfort and relaxation are paramount and that is why all rooms come fully equipped with all the contemporary conveniences one would expect from a hotel of this calibre. Including: complimentary Wi-Fi access, HD flat screen TV, work desk, hairdryer, trouser press and tea & coffee making facilities. Classic, Executive and Family options are available and many rooms feature spectacular views of the gardens and grounds. Whether a business retreat, a romantic excursion or even a fun-packed family holiday, there is something to please even the most discerning of guests.
No visit to Rossett Hall would be complete without indulging one’s culinary palette at Oscar’s, the renowned on-site restaurant. Open all day, it has garnered an impressive local reputation for its freshly-cooked seasonal produce. Using the best in locally sourced produce it offers an extensive menu supported by daily specials, lighter snacks and sandwiches. Cultivating a relaxed environment, Oscar’s is committed to providing the very best in food together with friendly, efficient service and an ambience more fitting with today’s lifestyle.
With free on-site parking and its close proximity to both Chester and Wrexham, Rossett Hall is an ideal location for corporate events. Featuring two meeting rooms and two syndicate rooms it can accommodate up to a maximum of 120 delegates. The Hotel is also available for private functions including birthday celebrations, anniversaries and weddings. Indeed, their spectacular landscaped gardens and wrought-iron gazebo provide the perfect backdrop for some stunning photographs.
Despite its quiet location in the village of Rossett, the Hotel is just a 7 minute drive from the A55 and just 15 minutes from the city of Chester. What’s more, with free on-site parking, it is both convenient and accessible. Chester Train Station offers excellent transport links to the rest of the UK, there’s also a local station at Wrexham, just a 13 minute taxi ride away. For those flying in, Manchester Airport is a 45 minute drive from the Hotel or there’s Liverpool John Lennon Airport, about the same distance away.
Set in the village of Rossett near the Wales/England border, yet only a short distance from the walled Roman city of Chester and the market town of Wrexham, Rossett Hall is ideally situated to make the most of everything that the local area has to offer. Chester boasts a rich cultural heritage, and is rich in local history and intrigue. There’s a lot to do, whether it be walking along the City Walls, visiting the magnificent Cathedral or watching the Horse Racing at the Racecourse. Alternatively, take advantage of the fantastic shopping, entertainment and dining options in the city. The city also boats some of the UK's leading tourist attractions, including the family-fun of Chester Zoo and the Blue Planet Aquarium. Just outside the city there is also Cheshire Oaks, the largest Designer Outlet in the UK.
The Hotel is fortunate enough to be surrounded by the picturesque beauty of the North Wales countryside and it is just a 45 minute drive from the dramatic peaks of Snowdonia. Llangollen, the festival capital of Wales, is also nearby and offers many unique attractions including the world- famous Steam Railway route through the Dee Valley. Fans of the outdoors are well-served by an abundance of opportunities for walking, cycling, rambling, rock climbing and much more besides.
Picture of Rossett Hall Hotel, Chester at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 128 reviews
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84% recommended this accommodation to a friend 85% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
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Excellent
As a business traveller when you turn up for an overnight stay in a hotel, all you want is an easy place to park, a decent-looking hotel, a friendly efficient check-in, a nice comfortable room with all the usual features, and a comfortable bed.
And that is exactly what you get here. The hotel looks great for this price-range, the room was just what I wanted, and the staff were uniformly courteous and helpful. And the breakfast was everything you'd expect, only a rather better quality of food than you normally get for this price. I was very happy indeed with my stay, I will definitely stay here again and I will strongly recommend it to others.

Reviewed by
O Gray

From Penzance, UK
Who stayed in February 2015

Travelling alone

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I would not recommend
From start to finish our whole experience here wasn't great. The receptionist on duty was either new or really did not care about her job. She didn't make us feel welcome whatsoever, nor the customers in front. Made me cringe almost. We were given our key to the room, although for £80 per night I wasn't expecting the Ritz I was however expecting a decent bed, a clean room and a room with working equipment. You only had to touch the bed and you could feel the springs! The valance on the bed was blue and had white stains all over it, the bedside lamps one of which did not work were dusty and had a big brown stain on. The spoons for the coffee had old coffee stains on. The shower/bath has all black mould around the edge, the toilet had brown stains on, the toilet seat! Well I don't know where to begin it clearly had not been changed in a while it was utterly disgusting. I am not too sure where to start with breakfast; We were shown to a dirty table, no fork, one glass no butter. There weren't any plates for breakfast so we asked and had to wait a while for these to come out. There wasn't any bread for toast so again had to ask for that. The food was cold and inedible. I have never complained about service or stay as I work in this industry but Rossett Hall sort it out. I certainly will not be returning.

Reviewed by
L Touhig

From UK
Who stayed in February 2015

Couple

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Rossett Hall Hotel Review
Lovely traditional hotel - room was a good size, we asked for a bath when booking & got one. The staff were extremely helpful: the receptionist repeatedly chased a taxi which was booked but didn't turn up & was very apologetic (even though not her fault). In the end, the duty manager kindly drove us to the wedding reception himself! Overall, we were very happy with our visit. If we had to be really picky, the only 2 minor criticisms we had is that people were smoking right outside the front door each time we went in/out of the hotel, which meant we had to walk through a cloud of smoke - perhaps a designated smoking area could be set up away from the main entrance? Secondly, during breakfast, we weren't offered any tea or coffee and there were no self-service options available. Other tables did have tea & coffee though, so I guess we were just overlooked by accident. Very minor complaints given the overall quality of the stay - just trying to help you improve even more! We would definitely stay again.

Reviewed by
L Smith

From Wirral, UK
Who stayed in February 2015

Couple

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Needs cleaning and updating
I stay here on a monthly basis for 1 night. The rate is good and the breakfast lovely, sheets and towels always clean and in good condition. The whole place however does need updating and top to toe cleaning. My room ,on the lower floor, around the window area was thick black mould, dust, damp, and the curtains were too black and damp with mould, this is unacceptable. The dress chair was disgustingly stained. I shall be writing to the manager and sending photos of the above as it really was dreadful. The reception staff never ask has everything been ok with your stay, they lack personality at all and have no guest interaction. The breakfast staff are always lovely though.

Reviewed by
l hague

From Sheffield, UK
Who stayed in January 2015

Travelling alone

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A relaxing stay
A very pleasant and relaxing stay. the staff were very friendly and helpful.

Reviewed by
Craig F

From Frome, UK
Who stayed in January 2015

Couple

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OK hotel but no telephone reception
Hotel Ok although breakfast not great.I had to walk outside to get any telephone reception with EE.
Therefore i will not stay again.

Reviewed by
d hall

From Stockton on Tees, UK
Who stayed in January 2015

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Overall lovely stay
No problems with the room. Great shower, very comfy bed. Tea and coffee. Liked the tv, that you could extend it. Lovely and warm. Only problem was the noise from the party downstairs, but this went off at 0030. Thankfully. Breakfast was ok, but I've had better. Needs hash browns!. Pleasant and helpful staff.

Reviewed by
F Evans

From Dolgellau, UK
Who stayed in December 2014

Couple

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fantastic
Excellent hotel and the staff friendly

Reviewed by
stephen forshaw

From UK
Who stayed in December 2014

Couple

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opinion
very friendly and comfortable. Breakfasts very good, dinner a bit old fashioned "nouveau cuisine style. Hotel was very sparsely occupied they clearly work mainly on functions.

Reviewed by
Ralph S

From Stevenston, UK
Who stayed in November 2014

Couple

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Overnight, but would enjoy longer stay
Stayed overnight, visiting family in Wrexham; very handy for there, and a very comfortable stay. The lower rating for the room was because there was only one bath towel; Reception said we could have phoned down, but you don't check that late at night. However, maybe that's a bit niggly: staff were very helpful, friendly and efficient, both when we checked in and when we came for a welcome varied breakfast. So we'd happily come again, for a longer visit, and know we'd be looked after well.

Reviewed by
A PICKARD

From Ossett, UK
Who stayed in November 2014

Couple

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