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50% would recommend it to a friend
Epic Serviced Apartments Liverpool – Campbell Street
Great apartment, will definitely use again!
We booked the apartment for 6.
When we arrived we only had 2 bath towels and no bedding for the sofa bed. Called reception and nothing was sent that evening. It was only after another call in the morning that we had more towels and bedding delivered.
It was also really noisy in both bedrooms during the night from people outside and upstairs. It woke all of us.
NO HOT water at all , shards of glass on bedroom floor .
Told reception when checking out was assured a manager would contact me .Still waiting .
Liverpool - Epic Appartments
The appartment was absolutely fantastic - spacious, well decorated.
We had a wonderful time. A real wow factor. The customer service was the best I have ever received. We were contacted direct for special requirements, we were given early check in and upgraded at no extra cost to accomodate the request. We were met at the car park close to the appartments and personally escorted to the appartment plus given a 24/7 mobile number to contact. I would highly recomend. I plan to return .