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Reviews - De Vere Venues Orchard hotel

4

Beeston Lane, Nottingham, NG7 2RJ

Price From 83.95 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (98)

93% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Nicola B

  • October 2015

Overnight Stay

Clean, modern accommodation.

Excellent reception staff. Expensive for drinks at the bar. Breakfast ok

  • Anthony A

  • October 2015

Excellent hotel.. Let down by poor customer service

Upon arrival checked in all went well..

Until I checked with my colleague. She had paid and had paid £20 more than I had.. When I had booked both rooms the same with adding a £15 option for breakfast.. This was not charged for my room so I queried it and was told we would both have brekfast... So i asked for the bill to be revised so that we both pay the same. Was told not possible and speak to someone the following day at another department. When brekfast came we went through and gave our room numbers. Just as I thought I was told that my breakfast wasn't included. The lady questioned why I thought it was so I explained the situation that I had faced the evening before with my colleague. She told me to take a seat in the restaurant and would go find out. I was left sitting for almost 30 mins and in the end decided to just get a slice of toast and a glass of juice to keep me going as it had put me off my breakfast. As we left the restaurant I asked if anything had been sorted and the lady just said " oh yeah" it's fine. So I don't understand why she wouldn't come over and tell me to go ahead and get my breakfast and just leave me sitting there.

Not the way I expect to be treated. Will look elsewhere before I go back there. Shame really as its a really clean modern fancy hotel.

  • Graham E

  • October 2015

The most expensive sandwhich outside London!!

Ham and Tomato sandwich (no butter) and fries, £10.

  • Le L

  • September 2015

Great place to stay

Lots of lovely green spaces around.

Good to hear the birds in a city. Hotel was clean, comfortable and good location.

  • Debbie Bell

  • September 2015

Best yet!

Fantastic stay and wonderful service!

  • S Radusin

  • August 2015

Excellent

Pleasurable stay,crisp and clean as you'd expect.

  • Annabel O

  • August 2015

The food was good, but extremely expensive!

  • I PUGH

  • June 2015

Beautiful room

Absolutely loved our stay - spotlessly clean room, modern fresh decor, peaceful and quiet.

Very comfy bed. Staff very helpful and friendly. Could not fault.

  • Hugh L

  • June 2015

Great Hotel

We really enjoyed our stay - and the showers are fabulous.....

  • s west

  • June 2015

Orchard hotel

Me and my partner really enjoyed our stay the hotel was a stunning building and the room was really relax n clean and we are planning our next stay very soon