Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
81% would recommend it to a friend
Great Stay at Darlington Mercure
We stayed in the superior room which was excellent value for money.
Great room, nice and spacious and some complementary soft drinks in the mini bar. Staff were really friendly and helpful too. I would definitely stay here again and recommend it to friends and family.
1st class hotel & staff
Traditional Refurbished Comfortable Hotel in the Town Centre
We booked this accommodation, because it is a traditional Hotel which has recently been refurbished.
The double room we had was well decorated, had all the facilities you expect including the simple things that aren't always present like plentiful hot water and being warm when we arrived. The only minor gripes were the lack of fitted towel rails and a toilet roll holder in the bathroom. As we stayed on Christmas Eve and Christmas Night the Hotel was quiet, which meant we could park in the Basement Car Park giving us additional peace of mind for the security of the Christmas presents in our car. The Hotel Staff at Reception and in the Bar, were welcoming, polite and helpful.
Good quality hotel - right in the centre of Darlington
We have stayed in this hotel several times now because it is in such a good location.
It is a very good hotel, although the actual rooms are a bit basic - not much in the way of shelves or drawers - but okay if you are just staying a night or two. Really good location and the staff are very helpful and pleasant.
From the moment myself and my partner arrived at the hotel we were made extremely welcome and at ease.
The staff were extremely friendly and incredibly helpful. No tadk was to large or to small always willing to help with a smile. The food was outstanding, I am a ceoliac and find it difficult to eat out in most places however the hotel and staff were very accommodating, making our stay much more pleasurable. The standers of the rooms and cleanliness was exemplary. We booked at the last minute on late rooms but did not feel as if we had the cheapest of rooms the value of theroom was very satisfactory indeed.
Our room was spacious and modern.
We were on the 4th floor, so didn't experience any noise from the street outside. Free parking in the basement is a bonus.
Not enough staff to cope with breakfast
We had a great time at the hotel.
The location makes it great to experience the local town.
excellent in town location
We had booked a meal at ochis the Caribbean resturant so we are over the moon we could just walk round the corner then all the pubs on the way back we were lucky to get a space In the underground car park I think there was about ten room small but did not matter really ordered room service about three times came very quick but a charge of five pound was added every time will use this hotel again
Wont be going again
Asked for quiet room, football players outside banging balls against walls late at night,then after that noise from others leaving pubs.Complained on desk to guy and he did not seem interested or bothered.Overpriced rooms which were too hot although clean.Wont be returning to this hotel again.