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Reviews - Base Serviced Apartments - City Road

4Self Classified Serviced Apartments Ratings explained
19-21 CITY ROAD , CHESTER, CH13AE
Base Serviced Apartments is proud to announce the opening of our brand new location in the heart of the historical city of Chester. Our centrally located contemporary apartments offer a choice of 7 stylish one, two bedroom apartments and separate, double en-suite rooms.

All of these apartments are fully furnished to a high standard with LCD televisions, comfortable double bedrooms, spacious living / dining areas and fully equipped kitchens. Welcome packs containing a variety of teas, coffees, sugar, biscuits and milk containers are provided to all guests, together with washing powder, dishwasher tablets and bathroom toiletries.

Based close to the canal side and only minutes from Chester Railway Station, Northgate Street Shopping Centre and Chester Cathedral, the apartments are also just under 5 minute drive from Chester Racecourse. This fantastic location boasts a wide choice of restaurants on City Road and in the city centre, which is just a short walk away.

Here at Base Serviced Apartments, you can find a real sense of a home-from-home comfort, which makes them a perfect choice, whether you are a traveling couple, family or a business guest. If you are looking for good self-catered accommodation then look no further... Base Serviced Apartments is the real alternative to hotel living!

Please note that apartments are located above a pub. All guests must be over the age of 25 in order to make a reservation. With regret, we do not accept stag or hen parties.

Check-in time is between 2 PM and 5 PM at the apartments' location. Alternative arrangement can be made at an extra charge - check in after 5 PM and until 9 PM is a subject to a late check in fee of £20; after 9 PM the charge rises to £50. All keys must be collected from here, and returned here upon departure. The apartments' address is: 19 - 21 City Road, Chester, CH1 3AE.

Please note that hotel reserves the right to request a photographic ID and to pre-authorise a security deposit (from £150 up to £500) on arrival on the same debit / credit card that was used for accommodation pre-payment (Laser, Solo cards or cash are not accepted for a pre-authorisation). Cardholder must be present. There will be an additional transaction fee of 2.5% added for using a credit card (Visa Credit or MasterCard) or 3.5% for American Express.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 52 reviews
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83% recommended this accommodation to a friend 82% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Great value
Good value stay, 4 of us on business meeting, cheaper than anywhere else, near to centre and rail station.
Why pay £100 pppn when 4 of you can stay for £60.
Very clean and modern apartment

Reviewed by
mark b

From Stoke on Trent, UK
Who stayed in December 2014

Group of men

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Compact but nice
Very small but clean and modern room. Good shower and comfortable bed.
A bit confusing that the hotel is labelled Base Apartments when there are also rooms without catering facilities, though this was explained by a phone call shortly after booking.
Good location for nice pubs and restaurants.

Reviewed by
Lisa S

From Bolton, UK
Who stayed in November 2014

Couple

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a good central spot
If you like a short walk to Chester city centre and enjoy eating out this is a great base to explore.
bar downstairs for real ale drinkers, 2 indians next door an american diner opposite a thai rest prob best in Chester and great gastro pub the Harker 1 min walk. highly recommended for a weekend of fun/shopping............

Reviewed by
Richard N

From UK
Who stayed in November 2014

With colleagues

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Compact
This room is fine if you want open the door and fall on the bed. Lots of stairs to climb as well. Have stayed in a number of places in Chester and so far this was the second to most expensive and the worst accommodation. If you like playing sardines you'll be fine but otherwise I advise you to find somewhere else

Reviewed by
Gillian C

From UK
Who stayed in October 2014

Travelling alone

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Lovely room, well equiped, great location but if you book for 4 adults book the 2 bedrooms as the sofa bed in the living room is not suitable for 2 adults very, very uncomfortable!!!! And be prepared for the noise from the bar below and on the street outside.

Reviewed by
N Austin-Short

From Walsall, UK
Who stayed in October 2014

Group of women

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Room was extremely compact and only just room to get along to the shower room

Reviewed by
N Barbour

From Aberdeen, UK
Who stayed in September 2014

Couple

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Race Weekend in Chester
Accommodation very small and quite expensive - probably because we stayed during the Chester Races weekend. Our room was above a pub so quite noisy until about 2.0 am.However, the room was very clean and had everything we needed.

Reviewed by
D Moir

From Berwick upon Tweed, UK
Who stayed in September 2014

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Extremely clean, very small!
Room decor was excellent, very moden and appropriate. However the room itself for a double room was very small, not much room to move around and pictures slightly deceiving of room size! Great shower, comfortable bedand good nights sleep however which I guess is all that matters!

Reviewed by
Eleanor E

From York, UK
Who stayed in September 2014

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Base Apartments Chester
Very friendly and helpful staff. The accommodation was finished to a high standard. One of the bedrooms had no windows but was very comfortable to sleep in with the door slightly open. Everything you needed was available within the apartment.

Reviewed by
George Allsopp

From Bradford, UK
Who stayed in September 2014

Family

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The service was very good - helpful and pleasant. Howvere the apartment was small, not much seating, and very hot - air con would be good. location was great.

Reviewed by
Lindsay Wright

From Crook, UK
Who stayed in August 2014

Mixed group

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