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83% would recommend it to a friend
The hotel was very picturesque and the rooms beautifully furnished and clean.The general standard of service was very good except for the half hour wait for our breakfast.
Once served the food was excellent. The first floor, and above, rooms would not be suitable for a person of limited mobility.
great location nice hotel.
recommend stay in main hotel we stayed in courtyard accommodation room 20 very noisy. its separate from main hotel nice room but backs on to one of the rooms used for weddings which they decide to set up between 11/12 pm, screeching tables and chairs I had to go out and tell them to keep quiet. bad service very inconsiderate
The Mytton & Mermaid Hotel
Best place I've ever stayed in
Lovely reception staff, great rooms
We had a lovely stay, staff on reception were very helpful and couldn't do enough for us.
The room was clean and tidy with a nice selection of loose leaf teas and coffee, with homemade cake too. The bar area was busy at 5pm (approx) on a Friday evening, the first drinks served were prompt however, on approaching the bar a 2nd time my boyfriend was ignored by 3 female members of staff as they served 6 customers without even looking at him,(I suspect they we all regular guests) They lacked basic bartender training. Even down to pouring the pint of real ale, the pint (Station Bitter) had no head at all due to the way it was poured and tasted poor.
Grand aspect - delicious food
The location and aspect were grand ~ The dinner was amazing (duo of lamb).
The staff was busy and attentive to the restaurant patrons, the live music was great. The room itself was nice - unexpected extras such as loose leaf tea and a robe. However - the hallway carpet was worn/dingy, the cable tv had interrupted reception and the wifi was spotty. Perhaps it was just my room.
Comments on our stay
We loved this hotel, We had a lovely room and the food and service were excellent