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Reviews - The Mytton & Mermaid Hotel


Atcham, ,, Shrewsbury, SY5 6QG

Price From 178.77 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (5)

80% would recommend it to a friend


Customer service

Food quality

Room quality


  • A Collis

  • September 2015

The Mytton & Mermaid Hotel

Best place I've ever stayed in

  • J Lloyd

  • April 2015

Lovely reception staff, great rooms

We had a lovely stay, staff on reception were very helpful and couldn't do enough for us.

The room was clean and tidy with a nice selection of loose leaf teas and coffee, with homemade cake too. The bar area was busy at 5pm (approx) on a Friday evening, the first drinks served were prompt however, on approaching the bar a 2nd time my boyfriend was ignored by 3 female members of staff as they served 6 customers without even looking at him,(I suspect they we all regular guests) They lacked basic bartender training. Even down to pouring the pint of real ale, the pint (Station Bitter) had no head at all due to the way it was poured and tasted poor.

  • Diane A

  • March 2015

Grand aspect - delicious food

The location and aspect were grand ~ The dinner was amazing (duo of lamb).

The staff was busy and attentive to the restaurant patrons, the live music was great. The room itself was nice - unexpected extras such as loose leaf tea and a robe. However - the hallway carpet was worn/dingy, the cable tv had interrupted reception and the wifi was spotty. Perhaps it was just my room.

  • B McGee

  • January 2015

Comments on our stay

We loved this hotel, We had a lovely room and the food and service were excellent

  • Rupert Mayo

  • August 2014

Attentive service in a beautiful setting

I have been to the Mytton and Mermaid often for supper.

This time, we needed rooms before setting off on a cycle trip to Wales. The staff in the bar and hotel reception could not have been more helpful and charming. The food was delicious and my room was quirky and comfortable. This place is a gem. It will not appeal to those who want gushing showers, room service at 04:00 and lifts with music. But the people who run the place have hired some really good staff.