Reviews - The Cannards Well Hotel


Canards Grave Road, ,, Shepton Mallet, BA4 4LY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (35)

71% would recommend it to a friend


Customer service


Food quality

Room quality


  • anthony c

  • May 2014

Very tired and depressing place however as a base for one night and needing an early morning start it did the job

The room was actually clean and comfortable and the girl on reception polite and helpful

I used the pub next door for food

The interior and bar area could have done with a big revamp and this didn,t do the place any favours

If I had driven past and was looking for accomodation I wouldn,t have stopped there

  • Anette C

  • May 2014

Good but next to a very noisy road.

Stayed in 2 rooms.

Small en- suite double for my partner and I the other an en-suite family room for my parents and brother. Staff were all very friendly and food was brilliant. The small double was adequate. It was £10.00 cheaper than my parents family room, however next time if we stayed again we would pay that extra and go to a bigger room as their room was of better quality. The decoration of the room could have been of higher quality; holes in the wall, paintwork looking rushed. We had a kettle and tea, coffee and milk.

The bathroom was ok. Was clean but the shower had a sliding door that was very precarious on its hinges. The room was at the front of the hotel next to a very busy road which could be heard even with the window closed. When the window was open it sounded as if the traffic was coming through the room. All in all the staff were friendly, the room and price married up and the food was fab. Would we stay again. Yes but would pay extra for a family room and request to be in a room off the main road. If this were not possible I would eat here but stay in another place as the road was incredibly noisy.

  • K James

  • May 2014

The room that we had was small but adequate for a weekend stay.

The service and food were excellent.

  • S Roberts

  • March 2014

Lovely staff, good place to stay

  • Andy S

  • February 2014

Cheap and cheerful. Recommended.

Friendly, helpful staff, nice atmosphere and the food better than expected.

It's a bit tatty around the edges but a comfortable bed, big breakfast and a fantastic range of spirits in the bar. Excellent value too.