The Abbey Hotel

3

84 High street, ,, Battle, TN33 0AQ

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (7)

43% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • Kevin D

  • April 2015

Pleasant - with problem.

The room was good and the staff pleasant.

I wish the new management well. However, I was not impressed with the customer service before the visit. I received email and telephone messages to say the confirmed price was increased and thery wanted my credit card details. When I spoke with them we 'agreed' to keep the price the same but delate the breakfast. Not great for me or I guess them but the orginal booking was agreed and confirmed as B&B for £40 not £60 as email and telephone message. I paid £40 for the room only. (with an option to pay £10 extra for the breakfast that was in the orginal confirmed deal).

  • Mark Renn

  • October 2014

a comfortable night with helpful staff

The hotel was ideally situated for us, as we had travelled down from Worcestershire to see the Battle of Hastings reenactment.

We found the accommadation comfortable and the menu excellent and imginitive. The hearty breakfast set us up for the whole day. The staff were very helpful in advising us about parking.

  • Geoff H

  • June 2014

Seriously - don't waste your money

  • Eric D

  • May 2014

handy place to stop

  • Peter Fletcher

  • May 2014

Disappointed

The hotel is on the main road through Battle; road noise late and early.

There is voice noise from the pub below; people sitting outside, right under the room window.. The hotel really needs maintenance.

  • Daniel Buckley

  • October 2013

Good, solid accommodation

Friendly service, good price, handily over a food-serving pub.

  • Georgina R

  • September 2013

Generally Ok

This hotel was ok for a one night business trip, but I dont think think I would stay there longer than that.

Unfortunately, the room was very bland, and the walls had lots of marks and scuffs on them, which was made obviously by the lack of any pictures/decorations. The door didn't shut properly easily and was very creaky, as was the whole floor. The creaking is obviously something not easily fixed, and I would expect an old building to creak however it did begin to irritate me when it was only my creaking floor I could hear. The bathroom was covered in mould, over the ceiling and in the shower, which was unsightly and rather unpleasant. I arrived to no pillow cases on the pillows that were piled on my bed, and learned that I was not the only one. I ended up giving two of the pillow cases I requested to another guest. The coffee mugs left in the room were also dirty and full of dust. The bed was fairly comfortable and I did sleep well, apart from being able to hear the person in the room next door very loudly.

The food in general was ok, no better or worse than you would expect in a pub environment, although my croissants were a little lack lustre, quite clearly something like 'Sainsburies own' croissants put in the oven for a little too long.

The young man who showed me to my room and served dinner on the evening was very pleasant however, and did provide a good service, which added a lot to the stay.

Generally I am not one to complain, and in all honesty, if you are staying for a one night business stop over, then this hotel may suit, However I did find the state of the bathroom quite a big turn off and would suggest that if staying the night, perhaps there may be nicer restaurants to eat in, which could provide slightly better value for money.