Reviews - Tri-Star Hotel


Coventry Rd, Elmdon,, Birmingham, B26 3QR

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (48)

94% would recommend it to a friend


Customer service


Food quality

Room quality


  • Martin Smethers

  • November 2015

Excellent location.

excellent staff, relaxed and very friendly atmosphere. great parking facilities. will be back on our next visit to the NEC.

  • Samantha C

  • November 2015

Excellent hotel

Excellent hotel ideal for a short stay very clean and staff very helpful only one small disappointment the shower is not very powerful

  • David E

  • November 2015

NEC exhibition stay

Very welcoming on arrival, the rooms were clean, could barely hear any aircraft noise.

Comfortable bed, the breakfast was good, decent bacon not oven cooked en masse, For a small hotel it has a cosy bar and a restaurant in which I had an excellent steak. Had some taxi problems on departure and the staff were most helpful in finding us an alternative taxi firm.

  • s eagleton

  • October 2015

clean and basic, satisfactory for overnight stay

Staff very friendly and helpful, recommended place to eat- and arranged taxi for us.

Breakfast very tasty. convenient for NEC. did not realise how close to airport, but did not really cause a problem, could hear planes but not woken by them.

  • T Moore

  • September 2015

A Great Weekend Away

It was a wonderful place to stay at.

Close to the Airport and NEC with access to a bus only a short walk away. The staff are more than willing to help with any queries you may have. Some people may be bothered by the sounds of the planes from the Airport but didn't bother me in the slightest. The bed was comfy and the people were a pleasure to be around. Thanks for a good weekend.

  • S Doughty

  • September 2015

Great for short stay

Impressed that owner contacted us to inform us that our room would be small for a couple.

As it was only for one night we didn't mind but appreciated the call. Considering hotel is on busy road and by airport it was quiet. The owners couldn't do enough and the public areas comfortable.

  • C Harland

  • September 2015

Staff were friendly and very accommodating.

Had an accident in bedroom and staff were very helpful and bedding had been changed when we returned at night. Husband said it was the best breakfast he had had on holiday.

  • r plastow

  • July 2015

No sleep and breakfast was terrible

arrived at the hotel and the gentleman that greeted us was very helpful and professional however the bed was the most uncomfortable we have ever slept in and with the airport noise we had next to no sleep .

The breakfast was terrible and consisted of the cheapest sausages I have ever the tasted , the lady serving was quite abrupt so overall I would never recommend this hotel to anyone !!!!

  • Danny S

  • June 2015

Lovely hotel

Great hotel in every way.

Not much more to say really!

  • Lynn S

  • June 2015

Excellent value at the Tri-Star Hotel

This is extremely high quality budget accommodation, which is why I would return, if working in the area.

The room was pleasant, with double ensuite and a workdesk. The only downside was the small bathroom - but this allowed extra room in the rest of the bedroom. The staff were extremely polite and helpful, and provided a very tasty full English breakfast, included in the price. Highly recommended.