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94% would recommend it to a friend
Superb place to stay - very handy for Genting Arena, NEC B'ham airport etc
We were staying here after being at the Genting Arena for a concert.
The family running the establishment were incredibly helpful, they offered to book us a taxi ready for the concert we were going to that night. They also explained the bus route (very straight forward, as right outside the property) to us. We ended up going by car as was worried about the waiting (I'm disabled so would've struggled if standing around). The beds were very comfortable. Although our room looked out over the runway at the airport you couldnt hear the planes. Breakfast was lovely too. Can highly recommend 😊
Very friendly folk.
Even gave us a lift to a restaurant.
Would have no hesitation in staying there again.
A Lovely place to stay, perfect for business as close ot the NEC and all needs are met.
Excellent location to NEC and airport, with fab bus links.
Very friendly and nothing was too much trouble. Lovely home cooked food and very reasonable menu prices
Nice Hotel with Lovely Friendly Staff
Just a one night stay whilst in Birmingham for a conference.
Staff was very friendly and helpful. The bed was very comfy and the room was clean.
Lovely place to stay.
The staff were lovely, the gentleman who checked me in (I think he was called Nigel) was polite, friendly and very helpful. Unfortunately I didn't get to sample the breakfast as I slept through it because the bed I slept in (room 15) was the most comfortable bed I've ever slept in. I will most definitely be staying here again.
Great place to stay
Charming, welcoming, polite and helpful, we could not ask for more from the people at Tri-Star.
Although a little concerned about the proximity to the runway when we booked we need not have worried, the room was very quiet and we had to open windows to hear the planes.I would recommend this place to anyone visiting the NEC complex, airport or station. we parked at the hotel and left the car their until we left, there is a bus service that is fast and efficient that runs near by until late. We were given details of Bus and taxis. Nothing was too much trouble during our stay.
My stay at the Tristar Hotel, Birmingham
The hotel proprietor was both friendly and helpful.
For example in booking an early morning taxi for me. But the Tristar Hotel is not really an airport hotel. Rather just a hotel that happens to be near the airport. If you are looking for a hotel to cater for that early flight also bear in mind that breakfast isn't served before 7 a.m.
Very Happy Stay
Although I booked very late and there were shows on at the NEC, the accommodation was very clean and tidy.
The staff were very friendly and nothing seemed to be too much trouble. The breakfast was very well prepared and delicious.
We used this hotel for the Genting Arena...it's perfect..clean, crisp white perfect bedding...warm rooms..even loo paper was Andrex ..towels were thick & soo white..breakfast was hot & very tasty..staff helpful & very friendly..most definitely would stay again...