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Reviews - The Cook and Barker Inn


Newton on the Moor, Felton,, Alnwick, NE65 9JY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (10)

70% would recommend it to a friend


Customer service

Food quality

Room quality


  • Bev M

  • October 2016

Not as advertised

Late rooms description states 'All rooms have been recently equipped with furnishings and fittings of the highest quality guaranteeing guests warm and comfortable surroundings' and 'All bedrooms are cosy and welcoming'.

How disappointed were we when opening the door to a dreary dim room with decor from the early 90's ( possibly late 80's'). The bed wasn't even dressed with a valance or a runner - just a bland white quilt with 2 hideous grandma cushions. It is also described as having DVD players in each room when they are actually not provided in any. Fair play as they went out and purchased one for us. The lovely lady who cleans the rooms (blonde middle aged) arranged for us to change into a much nicer room the following day. Her actions and kindness alone have saved this from being a dreadful review. Rooms were clean and food including breakfast were very nice so compliments also to the chef. Check in lacked detail and warmth - first room had absolutely no welcome information yet the second one had a brochure so customer service / professional welcome only applies if you're lucky enough to be allocated one of the nicer rooms which are charged at the same price. Please be careful when booking to ensure you do not get one of the rooms that are yet to be refurbished - these should be charged at a far cheaper rate as they are budget quality.

  • Andrew Hey

  • September 2016

Excellent place

Great place never stayed in public house accommodation this was the first time.

To be honest it it was not what I expected at all, first location is not far off the A1 main road but rural enough not to here the road lovely setting and the Cook and Barker looked great as we approached it. The ease of checking in was fast and staff were great. Our room was in a annexe so could not hear people in pub, but it's not that kind of pub where there's a lot of noise more chilled pub. Room Was very nice we stayed in room 7 which had a super King bed, very comfortable. We had a meal there at night and the food was amazing, good menu and very good wine menu and it had a good selection of beers too. The next morning we had breakfast which also was a high standard. We will definitely be staying again thank you Cook and Barker for adding to a nice weekend.

  • Julie P

  • August 2016

Comparable to other inn.

The room was a copy of a other inn room.

No character, no atmosphere. I bit disappointed. The coffee hadn't been refilled in the room so we didn't use this facility. The restaurant was lovely and the food was fab. Would come again but in a different room.

  • Peter B

  • August 2016


The room was a little tired and things like showerhead faulty, poor Wi-Fi, building problems as you hear through the night other quests walking to the loo and back, also better attention to detailed cleaning.

Although the bed, bathroom, linnen and towels were excellent. You have to consider these aspects when up against your competitors when asking for a comparible rate such as Premier Inns that do get the sleeping aspect right. Quiet, comfortable and functionable. Staff were excellent couldn't do enough for you. Food was first class and more than made up for other smaller issues as listed.

  • M Millar

  • July 2016

Great place, great food, great service, lovely location

This was the ideal place for us.

The staff were very friendly, the food was lovely, our room was very nice, we would definitely visit again

  • Angela Towes

  • March 2016

Cook and Barker

We had a great stay and service was excellent

  • Rosie R

  • October 2015

No rooms available

arrived at the hotel and they had not received our booking.

passed us on to another hotel quickly and efficiently though.

  • Tom Peters

  • June 2015

The Cook and Barker Inn

We enjoyed our stay.

Staff were very helpful and friendly food was amazing.

  • Ian S

  • May 2015

More attention to detail required

  • dave H

  • October 2014

generally grubby

The room was just ok, boring and not inviting, we looked out over piles of garden rubbish, the bed was comforable and clean.

I hate milk in cartons. We had just stayed the night before in a perfect B&B with fresh milk and soya milk. The dining room seemsed ok and the welcome was warm, the food was great in the evening really great supper value for money but that was it..., the dining room in the morning showed signs of genally grubby, dusty and I did not like it. I also did not like the food for breakfast. It was just ok. The place needs a good spring/autumn clean