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90% would recommend it to a friend
Bella Dorma is ideally situated close to the centre of Bourton on the Water.
Our room and the bed were clean and very comfortable. The shower was difficult to control i.e. adjusting and then maintaining the temperature. Our breakfast was delicious. We would of preferred not to share a breakfast table but were not given an option on our second morning.
Response from hotel
Of course the guests had a choice of sharing a table or not. If they had come down at a different time then they would of course have had a table to themselves or indeed we could have set up another table if they were so against sharing but as we are a small friendly B&B we only have 2 tables for our 3 rooms and usually guests come down at different times so this isn't an issue however occasionally when guests all come down together we ask if they mind sharing (usually with 2 other guests not a table full)! and have a very pleasant breakfast in conversation with the other guests. I'm sorry it was a problem for these guests but they will know for future that they can always ask to be seated on their own.
Great service, lovely accommodation!
We were very impressed with the standard of the accommodation, and high level of friendly service provided by the owner; nothing was too much trouble.
The food was great, and our room was very spacious and spotless.
I had a lovely time + the owner was very friendly.
The property is lovely and Jacqui is a pleasant host.
Parking is great and the village centre is just a five minute stroll. Bourton is lovely and you are a short drive from Stow which is also a smashing Cotswold village. The one down side of our stay was the shared bathroom. When I booked I believed we had a separate bathroom but was unaware it was shared with the guest in the single room down the corridor. The Bathroom is attached to the double room we had and can ( when the single isn't occupied ) be accessed by a door off the bedroom. However due to the single being occupied, the door was bolted and we had to enter the bathroom via the corridor. This meant keeping our toiletries in the bedroom and carting them along with towels, change of clothes etc. to the bathroom each time we had to wash, brush our teeth etc. We also had to go through to the bathroom for water for the kettle as there was no sink in the bedroom. ( This would be a useful addition Jacqui). The worst issue is that we can hear the other guests using the toilet through the bolted door. The sound carries clearly into our bedroom which means every time someone else used the toilet or bathroom we were disturbed. Two points: A sink in the double room would mean that guests could wash and brush their teeth without nipping next door, also could fill up kettle. Separate bathroom on website should clearly state Shared Bathroom with a single room off corridor. I wouldn't have booked the room had the arrangements been clear. It seems a small issue and in truth didn't spoil our trip, but it surprised me. We booked through Late Rooms and it seems Bella Dorma's own website has up to date information. Jacqui kindly gave us a bottle of wine as she knew we were a little disappointed.
Excellent B & B, covenient for amenities in Bourton.Superb cooked breakfasts
Easy to find, very welcoming, very convenient for the village, very nice room - a really good experience all round.
Would be very happy to stay there again.
Nothing was too much trouble.
Even phoned around to find buttonholes for the wedding we were attending. Really lovely experience. I would certainly recommend Bella Dorma to anyone I know. Proximity to Bourton on the Water was fabulous.
Not quite worthy of the price.
Good location, short walk into town.
The room is literally the top half of the land lady's home, something which I did find quite awkward, especially when paired with the need to take off my shoes and leave them inside the porch.
The land lady's grandchild was staying with her at the time of our stay, this only added to a quite uncomfortable atmosphere, especially as the child was loud and screamed in the early hours of the morning. The room itself was neat and tidy, the bed was rather uncomfortable and the wooden frame made it quite rickety. We only relieved static on the TV, although there is a free view box provided, the TV itself was old and only played videos. The bathroom was again very tidy, although hot water was only available at certain times, and the shower was very cramped, even for my 5"1 stature. Overall, the B&B is quaint and well taken care of, but considering the details above, rather overpriced.
Really friendly welcome and throughout our stay.
Great location for a cycling holiday. Parking on site and close to Bourton which was ideal. Great breakfasts freshly cooked and lots of it. Spacious and spotless room, comfy bed and really peaceful too. We will go again.