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64% would recommend it to a friend
Overpriced and uncomfortable room
Small cluttered room, no where to put a case, coats had to be put on the only chair, and bed was a couple of feet from the door which was straight to outside.
Wanted a decadent spot of luxury, but left irritated and let down. Breakfast was amazing, rooms were clean, no issues at all with the staff. Other rooms may of been brilliant, but I'm afraid I'm not going to pay out the money to find out. Sorry!!.
body hair in shower!! Loose tiles and mould!! £70!! Box room!!only as good as your worst room!awful!
Stayed in the Tatinger room named after champagne seems like this was once a nice place that wanted to give a quality experience.
However now rooms and place looked tired the owners must be squeezing every penny out and not reinvesting in up keep. I just paid £70 for a box room with body hair in the shower, loose tiles, and mould in its WC. The bed was not comfortable and the room was so small you could only get out 1 side of the double bed!£70!. Never again. Oh and no internet or mobile reception!. they had wifi but it doesn't work. I was given a story about the main server being down near a church but I suspect their wifi is as outdated as the cheap no name brand TV in the room. Temperature of room was great but it's not hard to heat a shoebox. I just felt ripped off!!
Great hotel. Thank you
Cant believe it !
The room was of poor quality.
There was nowhere to sit apart from the bed. There was no room to
move. The room was soo small. The shower was of poor quality, trickle of water coming through. The bathrobe had something in/on it as I started to itch when I put it on. The food was overpriced and of very poor standard. The milk for my cereal the next morning was off. which they replaced after letting them know of this, no apologies from the staff. I have never stayed at such an awful place. I have stayed at hotels of higher standard at less the price.
I would never go back there and will advice my friends not to do so either. !!
Who'd A Thought It
Amazing we were blown away, Food top class, accommodation 5 star, hosts professional but very friendly.
Can't wait to go again.
Who'd A Thought It
Friendly , efficient and welcoming staff, rooms were seperate to main bulding and as temps were below freezing i was surprised no grit or sand on paths.
otherwise room was fine and the bar and restaurant nicely appointed with a welcoming fire.
2nd visit and loved the hotel again was let down by having to wait nearly an hour for breakfast on the sunday and when it arrived it was stone cold
So different but in a good way
Loved it, out if the way, so peaceful and so unique.
Everyone was friendly and although I was travelling with my son I would definitely visit again for a romantic weekend. Everything was good quality and well thought through, I look forward to visiting again
Roederer Suite Romantic Stay
We stayed here for a special romantic night away from the world.
For the most part it was a lovely stay. The room was amazingly decorated and the Champagne and Chocolates included in the room price were a lovely touch. We did not find the welcome particularly warm when we arrived, it was unclear where we were supposed to check in and we could not get close to speak to someone as there were a lot of people in the bar. The restaurant was lovely, they had a pianist and a singer which was also very pleasant, the food was amazing and the waitress was very friendly and accommodating, however there was a very loud group of people in the bar watching a football match which detracted slightly from the romantic meal we were trying to enjoy. The hot tub in the suite next door was located on the other side of a fence panel from ours and therefore not terribly private, we could hear our neighbours "frolicking" and they had their hot tub on until very late into the night which was quite loud in our room too.
We could not get the Jacuzzi bath in our room to work, the lamp on the bedside table did not work and there were some dead flies on the windowsill.
Surprise Late Booking
Great accommodation and food.
Made to feel very welcome by staff. A very welcome change from the usual hotel experience.