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87% would recommend it to a friend
2 night stay
Staff were really friendly and helpful.
Rooms are very clean, although decor is a little tired. A much appreciated quiet establishment; no constant slamming doors like in so many
other B+B's. Because I was leaving at 6:00am; they put fruit and a croissant in my room so that I would
have some breakfast. A lovely gesture. I would definitely stay there again; and recommend it to friends and family.
genuine welcome when we arrived and ideally situated near the city centre - walking distance.
Bathroom a little small and cold as radiator not on. Bed unnaturally hard although spotless sheets and blankets. useful to have a groundfloor room for those with mobility problems like my husband.
Wonderful experience in Exeter
It is very difficult to fault this friendly and helpful establishment.It is situated only a 6 minute walk from Exeter High Street.
Nearby facilities include a Chinese restaurant and a Fish n Chip shop.
Comfortable and welcoming
Friendly and welcoming reception.
Comfortable and spacious room. Delicious breakfast with great service. Would return again
A superb hotel
The title of the hotel on here, "Heavitree Guerst House" is a little misleading, as it is actually called "The Edwardian".
However that is a minor gripe and is only here to make sure visitors find this hidden gem of a hotel... It's only about a 5-10 minute walk from the main High Street and therefore easily accessible to all that Exeter has to offer. On arrival, i was greeted by the landlady, who informed me that there was an issue with the shower in my room which was not working properly (makes a pleasant change to be told without finding out for yourself later on and then having to complain) and because of that there would be a small reduction in the cost for the evening, this is the only reason why i have given it 5 stars instead of 6. The honesty was very much appreciated. However, I would have quite happily paid full price once i saw the room. The quality was outstanding, what with the leather settee and period furnishings - it puts a lot of very pricey West End hotels to shame!. The room had a very relaxing vibe and it was almost a shame to leave its splendour to go out for the evening.
Must also say that the breakfast was excellent, with quite a range of choice for those of us who like a good old-fashioned fry-up to start the day. The proprietors, Michael and Jackie could not have been better hosts - and this was evident by the number of repeat bookings they attract (there were some regulars staying when i did). Customer service is prioritised throughout your stay, and you are made to feel like the most important guest they have. A lot of hotels could take a look at how well this place is run, and learn from it. I'm not normally one for making reviews, but i would be doing this hotel a big disservice by not commenting.. I would highly recommend The Edwardian to anyone wishing to stay in Exeter - my only hope is that when i choose to return it wont be fully booked and I have to book something else!