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36% would recommend it to a friend
small things which would make a big improvement
Many fittings were loose such as the lamp by the side of the bed, the bathroom sink tap was very loose as the toilet seat was off centre.
There was a cotton bud left in the drawer with the hair dryer from the previous guest.
At breakfast I asked for an additional slice of bacon instead of a fried break which the waitress agree to do and I did not receive it. I could not ask a waitress as by the time they came to check if everything was ok I had finished my breakfast.
Apart from the small issues the bath was lovely and it was in a good location and was very close to the town, hotel staff on arrival and in the evening were friendly.
Good service and cleanliness.
Room does not look like the pictures in the website. Breakfast quality : poor
WiFi signal : poor.
not happy wanted payment straight away without seeing the room first, then got to room not happy
room was dusty and when opening windows smelt of tom cats pee from outside and noise from boiler etc.
we went down and said we could not sleep with that but told fully booked and told noise will stop at 11-11-30pm. But noise did not stop till 1am and returned at 3am. lots of noise from others on our floor all night till 4am. went down next morning said we wanted money back well at least one nite. we had been lied to about noise from manager. did not eat breakfast could not risk it, dogs all over the place. corridors are nice but room we had was not good at all. the toilet pan was dirty too, never going back. upset it was our anniversary weekend spoilt. manager said she could not give money back and gave us a number to call did ring and was promised a call back still waiting disgrace. there were others leaving and complaining too also parking is an issue.
Enjoyable bank holiday weekend
The hotel has had some renovation but is in need of further updates.
Torbay Court Hotel
In the room we found towels torn, was not inspired, dusty and when I looked after nightstands,I found very dirty.
The room is very small for a double room, we believe that was one for one person. The staff not request any excuses, though not hear and was very upset, where was her smile?
Central, easy parking
Great little single room, recently refurbed, Ideal for a night or two away for business.
Fry up included, excellent reception service
Great place to take a trip
Basic room but friendly efficient staff.
Great food and excellent and quick service. Close to beach and shops. Entertainment. Great value. Recommend
Torbay Court Hotel
Very noisy in room 207 thanks to a cupboard being next to room which sounds like a washing machine.
Headboard banging into big picture on the wall if you may be enjoying yourselves. Manager not helpful with complaint.
Arrived at the hotel to a warm welcome, but things went downhill from there.
I wasn't advised that the payment would be taken from the card I used to reserve the room, nor that a charge for my dog or the use of a credit card would be extra!. I'm not sure if it's a LateRooms problem or Torbay Court Hotel problem, but I was NOT impressed to find that the payment had already been taken before I arrived at the Hotel. Room: Very basic, wallpaper hanging off the wall, low pressure shower, low sink In the bathroom, toilet roll holder too high. Lots of tea and coffee making supplies. Breakfast: Two waiting staff who struggled with approximately 40 people in the breakfast room. One lady taking orders and one man serving the food. We waited approximately 20 minutes before being approached for our order, food came swiftly, but was sparse and not very warm. I ordered porridge and it got completely forgotten, when reminded about it, it got brought over and was cold!. Juices were not refilled, so once they were gone, there was no more. Toast and cereal you helped yourself to, which was great.
Entertainment: We were in a Room on the First Floor and almost directly above the entertainment going on that evening. It was a man doing a DJ/Disco and it was incredibly loud. I wouldn't have minded if there were several people enjoying his music, but the room had about 6 OAP's sitting at the far end and no-one was up dancing. We had an extremely busy day planned the following day and had just travelled 120 miles, taking 5 hours in total due to traffic delays. We just wanted to crash and get some sleep, but had to wait until about 11pm for the music to stop!. If I weren't in my PJ's, I would've gone downstairs and asked for the music to at least be turned down. It was incredibly loud and made our room vibrate.
Location: Perfect. It's about 5 minutes to the sea front, 10 minutes into town and close to Victoria Park for walking dogs.
Staff: Very friendly and helpful. Overall, I would rather have paid £6 more in total and stayed in a hotel in Torquay. It would've been dog-friendly, much quieter, with better rooms and facilities, with a buffet breakfast, where we could've helped ourselves and with no hidden charges or payment being taken from the card I was told was only to reserve the room.
Everything ok apart from breakfast!!
Very cheap food for breakfast and very tight portions beds were very uncomfortable and TV had no remote definitely in desperate need of a refurb and a re think on food!!