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40% would recommend it to a friend
Arrived at the hotel to a warm welcome, but things went downhill from there.
I wasn't advised that the payment would be taken from the card I used to reserve the room, nor that a charge for my dog or the use of a credit card would be extra!. I'm not sure if it's a LateRooms problem or Torbay Court Hotel problem, but I was NOT impressed to find that the payment had already been taken before I arrived at the Hotel. Room: Very basic, wallpaper hanging off the wall, low pressure shower, low sink In the bathroom, toilet roll holder too high. Lots of tea and coffee making supplies. Breakfast: Two waiting staff who struggled with approximately 40 people in the breakfast room. One lady taking orders and one man serving the food. We waited approximately 20 minutes before being approached for our order, food came swiftly, but was sparse and not very warm. I ordered porridge and it got completely forgotten, when reminded about it, it got brought over and was cold!. Juices were not refilled, so once they were gone, there was no more. Toast and cereal you helped yourself to, which was great.
Entertainment: We were in a Room on the First Floor and almost directly above the entertainment going on that evening. It was a man doing a DJ/Disco and it was incredibly loud. I wouldn't have minded if there were several people enjoying his music, but the room had about 6 OAP's sitting at the far end and no-one was up dancing. We had an extremely busy day planned the following day and had just travelled 120 miles, taking 5 hours in total due to traffic delays. We just wanted to crash and get some sleep, but had to wait until about 11pm for the music to stop!. If I weren't in my PJ's, I would've gone downstairs and asked for the music to at least be turned down. It was incredibly loud and made our room vibrate.
Location: Perfect. It's about 5 minutes to the sea front, 10 minutes into town and close to Victoria Park for walking dogs.
Staff: Very friendly and helpful. Overall, I would rather have paid £6 more in total and stayed in a hotel in Torquay. It would've been dog-friendly, much quieter, with better rooms and facilities, with a buffet breakfast, where we could've helped ourselves and with no hidden charges or payment being taken from the card I was told was only to reserve the room.
Everything ok apart from breakfast!!
Very cheap food for breakfast and very tight portions beds were very uncomfortable and TV had no remote definitely in desperate need of a refurb and a re think on food!!
Fantastic hotel for a short break
The hotel was being redecorated during my stay but this did not ruin my weekend at all.
The breakfast was excellent the room was good with a bed that was extreamly comfortable. A hotel that supplys enough coffee and milk for more than one cup per day gets a good rating from me. The staff were extreamly helpful and always cheerfull.
This hotel was friendly and clean and opposite the beach area.
only little snag I have was the bed was a bit hard. will definitely stay at this hotel again.
Torbay Court Hotel