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Reviews - The Royal Hotel


13/17 East Parade , ,, Whitley Bay, NE26 1AP

Price From 111.94 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (23)

87% would recommend it to a friend


Customer service


Food quality

Room quality


  • Mick F

  • March 2016

Nice place - but watch that vending machine!

Julie on reception was great.

Friendly and accommodating. We arrived early and our room was ready. This may well have been lucky but it was nice anyway. Breakfast was very tasty. The English option was very good - the continental looked a bit anaemic to me but still not too bad. Overall a good stay and I would use again. One thing, and it seems a small one, but it absolutely isn't: I bought a can of Vimto from their vending machine. It cost me £1.20 and the can was price-marked at 55p. This sort of thing REALLY annoys me.

  • Debra S

  • March 2016

One night stand!

Only stayed for one night whilst visiting family nearby.

Hotel was excellent, friendly, helpful staff. Room was clean and comfortable, only problem was shower as it was either freezing cold or boiling hot and lacked power.

  • Emma C

  • February 2016

Room was not what we expected, hairs in the bed and an empty tramadol packet we found on the wardrobe.

Shower was like a dripping tap so unable to wash hair. Hole in the carpet also where a radiator has been removed.

  • Elaine B

  • December 2015

Great view, seafront location. Nice hotel

We stayed for 4 nights in November, here visiting family.

We were given a seafront room, great position, nice hotel. The staff were great, breakfast lady was excellent, clean pristine bedding & towels in the room daily. No noise. We were on 2nd floor. Don't moan at the staff if you can't park outside the front door. They don't have loads of parking so be prepared to park away from hotel by about

2 roads ( 2 mins walk ). Like most places in Britain to be fair....

Only suggestion is that the windows could be included in the cleaning of the room.

  • andrew helm

  • November 2015

private function room,no early nights sleep

The hotel has a function room on the ground floor,i would recommend asking if there is a function on during your stay dates as the music goes through the hotel,music is switched off at midnight,no good if you want an early night.

  • Sylvia f

  • October 2015

My second stay at this hotel.

I visit Whitley Bay regularly as I have family there.

Stayed for the first time last year and loved it. Brilliant hotel. Stunning sea views. I booked a single room, which turned out to be larger than

many double rooms I have stayed in, and very comfortable. Great breakfast. Can't think of anything

that wasn't available. Friendly and helpful staff. I would like to mention Leigh particularly, who went

out of his way to be helpful, and always with a smile.

Had lunch at Noir the restaurant which is part of the hotel, and it was very acceptable. Great value for money. Will definitely be staying there again.

  • c eaton

  • March 2015

The Royal Hotel

my stay with you

  • dawn m

  • March 2015

The Royal Hotel

We booked on Valentine's day it was our wedding night we didn't have a sea view we rang up and they managed to arrange it so we could have the sea view in a family room at no extra cost, we wanted to arrive later than the normal booking in time and we wanted to leave later than the usual guest leaving time, they arranged that no problem very friendly and welcoming, room was good and clean and offered all we needed, all staff were very friendly and the breakfast was delicious, we are planning to make it a tradition of going every year very pleased and impressed, good value for money.

  • T Jones

  • February 2015

Friendly staff & clean room

Positives: The staff were friendly and helpful and the room was spotless.

Negatives: the plumbing was noisy and I kept getting woken up by the noise every time other rooms taps were turned on. The room was heated with storage heaters and was far too hot and even though I turned these off when I arrived(16:00) my room was still too hot all night. Parking was a nightmare I had to park on a side street a couple of hundred yards away.

  • john m

  • January 2015

little gem

great welcome - excellent room - great breakfast - friendly staff