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30% would recommend it to a friend
could be better
I had seen some earlier reviews that weren't too positive.
I think that maybe the hotel is trying hard but hasn't got there yet. A local B&B will be the choice next time. Compared to a premier inn for example, it is poor value for money
Not happy at all with this service.
The quality of this hotel is awful, for a start, the lobby's smelled dreadful and there was damp everywhere.
The room that was advertised looked a lot bigger, and had a bigger bathroom plus jacuzzi bath. We feel this was falsely advertised and that we overpaid a lot for this room and we feel we should get a refund.
Good hotel needs some tlc, spotlessly clean lovely bedding, great breakfast, and fantastic sea views.
Will definitely stay again.
Cheap and not so cheerful
To be honest, this hotel is not bad...it is just a bit of a drab average.
If money is tight, its ok...although if there was a premier inn nearby, this place wouldnt stand a chance...same price, worse experience. The exterior, like the interior is a bit of a crumbling beauty. it was once lovely, but years of indifferent care has left it on the brown side of ripe
an excellent stay
Struggling to remember a worse hotel
What a dump.
Very shabby, smelled like an old peoples home. Holes in the corridor floors, en suite was delightfully panelled in chip board, room very shabby, lovely view of the Metro line (which woke us up as soon as they started running in the morning, despite asking for a quiet room). I'm sure the hotel was lovely in its day, but the description in no way reflects its current state. They have a nerve describing themselves as three star. Every other hotel in the area was fully booked for some reason leaving us with no other options, but if I'm faced with a choice of stay here again or stay at home I shall choose the latter option. I feel genuinely aggrieved at being parted with nearly £70 for our night there.
Good location but hotel is in need of refurbishment.
Great sea view spoilt by dirty windows.room requires general update and maintenance..
dated but clean
The staff were pleasant but there only seemed to be one staff on in the evening and she was multitasking (very well) the room we had booked was supposed to be a double and we ended up with separate beds.
The hallway to the room smelt old and musty. The room itself was dated and did not reflect the photos on the website. Linen on bed was spotless. Every time we flushed the chain the noise from the pipes resembled a ships fog horn. Breakfast was average but the staff again were very helpful.
shabby but not chic
The room was clean but needing refurbished, paintwork worn, chest of drawers broken and a bedside lamp with a cable that was too short to reach the socket.
In the bathroom the toilet seat was hanging off, when I turned the hot top nothing came out at all, apart from some crumbling scum from around the handle. When the toilet was flushed it made a loud groan that went on for minute or so. When we reported the bathroom tap and toilet seat on the way out for dinner, staff said they would fix the faults before we returned but I don't think they even looked. On leaving the hotel in the morning there was no-one at the desk so no further discussion took place. If I had booked for more than one night I would have been extremely unhappy!
Hotel just needs updating, it is in a very good position on the sea front very clean and comfortable.