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89% would recommend it to a friend
A wonderful stay
Very much enjoyed our short stay here.
There was a mix up with the bill, but they sorted it out professionally and courteously. The pool is sensational, there are some lovely pieces of art around the place, access to Exeter is fab. I would happily stay here again.
The Magdalen Chapter
Brilliant stay but food was poor.
Good, but not that good. Has the potential to be fantastic.
I stayed at the Magdalan Chapter for one night over the recent Bank Holiday Weekend.
All in all, I would say the experience was a positive one and that I would certainly consider returning in the future. The customer service was excellent and the staff were very friendly. The concierge team even took time to call me before my stay to enquire whether I would like a table for dinner on the evening of my booking.
The rooms were very clean and spacious, as was the whole building in general. The iPad and coffee machine that came with the room were a nice touch and perfectly in-keeping with the contemporary feel of the hotel. Car parking was an issue, though. All the spaces were taken outside the hotel which meant I had to park down the street - something which cost me the best part of ten pounds as well as providing me with the misfortune of getting up at 8am to put more money in the machine. There should definitely be an option to reserve a space for hotel guests. My one major disappointment for the trip was the spa. This was only open between the hours of 10am-6pm. Since the earliest check-in was at 3pm and latest check-out 11am, this only left a maximum four hour window for treatments - a window that would require a lot of rushing around. Despite booking a few days in advance, there was only one hour slot available during this period, and this was for only one person - my girlfriend. Initially I wasn't too downcast as I would be able to 'chill out' in the sauna, jacuzzi and steam room. However, there weren't any of these facilities, just a very small pool area that was completely overrun with at least twelve children in inflatables, armed to the teeth with toys. Needless to say, I'd really got the hump by this point. Firstly, it's not difficult to build a sauna - my friends Dad has one in his room. This had to be the only spa in the world that doesn't have one. Furthermore, change the spa opening hours to fit with the check in/out times or at least reserve a particular period for guests of the hotel only. It's not rocket science. On the plus side, though, my girlfriend had a lovely massage and all the girls in the spa area were lovely. I'm glad someone had a relaxing experience. Moving on to the restaurant, and I felt this was the best aspect of our stay. Again, the staff were terrific - Our waiter was a friendly Australian chap who was very efficient throughout the evening. The food was great, albeit, not particularly well presented - my girlfriend ordered the buffalo mozzarella which was the size of Mike Tyson's boxing glove. Just slice it up and drizzle with black pepper and olive oil, it's not difficult to do. A very impressive evening meal nonetheless, only outdone by the excellent breakfast we received the following morning. I would definitely advise any potential guests to have this included with their booking. In conclusion, we had an enjoyable stay and anyone weighing up their options for a city break, should definitley look into The Magdelan Chapter. Anyone seeking a relaxing spa break, don't go to Exeter.
Charming hotel, with.a good central Exeter location.
Pool facility was fab and lovely grounds. Room was a little on the small side and the food was disappointing. Staff were vey helpful.
Public facilities very nice, room a dissapointment.
Check in was good and staff were helpful, car park is tiny though.
All the public areas are very smart. The building itself is amazing, the bar and restaurant and library were lovely and the garden and pool area were beautiful on a sunny day. The bedroom, however, was disappointing. It was small, tired looking with nasty fake wood panelling down one side that looked like wardrobes but wasn't. In fact the wardrobe was tiny. The bathroom was lovely with a big deep free standing bath. There was no iron or ironing board and no hair dryer and after just spending a few months in American hotels it was all a bit of a let down.
Lovely friendly and relaxing!
great hotel from which to enjoy exeter
High quality accommodation with very nice pool, short attractive walk into city and cathedral.
Would definitely return.
Short, spontaneous stay!
Had a wonderful night there.
Very comfortable, very easy to adjust in to. My only complaint was that the room service took over an hour and a half and was slightly cold when it finally got to our room. Other than that, it was a wonderful stay.
Staff brilliant .
I had an operation a while ago and the staff were really helpful gave us upgrade to a more suitable room . Big airy and well equipped . Food average in bar and breakfast . Unfortunately didn't have time to use pool etc but looked great
great independent hotel
Good place with great interior designs.
Appreciate the heated swimming pool facilities. The high tech approach in the room (they gave you Ipad during your stay - which function as your digital butler ) could be nice with free musics on Ipad and so on. Somehow the light button drives me crazy as I find it difficult to turn off the whole lights in the room during the night. Recommended place for a nice weekend .