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96% would recommend it to a friend
excellent position, excellent hotel and excellent holiday
The reception was very professional with our bags taken from our cab into the hotel, .A mixup with our room was immediately put right.
The staff could not have been more helpful and pleasant. The breakfast is a must and we have rarely had a better experiance
We thoroughly enjoyed our time in bath and would recommend the hotel highly and would stay there again when in Bath which we hope will be soon
Stayed there for a weekend .
Hotel is beautiful . What you see in the photos that's what you get. Really lovely boutique hotel with quirky design. Customer service was excellent . Everyone happy to see you and help you . It's not a cheap hotel but it was worth the price .
Wonderful stay in beautiful Bath
We enjoyed our stay at the Francis; it is a beautifully furbished hotel, in a great location.
The service was great and the breakfast delightful (apart from the little queue to be seated). We would highly recommend and certainly stay again.