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Reviews - Buenavista

CIUDAD REAL 3, BENIDORM, 03500
This popular apartment complex is located in the Rincon de Loix area of Benidorm, a 15-minute walk from Levante beach. There are restaurants and bars in the vicinity and the nightclubs are only 600 m from the hotel. 1 km away, guests will find a wide range of shops, in the town centre. Terra Mítica Theme Park is a 15-minute drive from the apartments and Alicante is a 40-minute drive away.
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Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
50% recommended this accommodation to a friend 50% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

On arrival i was greeted by a very miserable receptionist who told me i did not have a reservation, however when he actually checked he realised i did, He then asked for a 60 euro deposit for the room and a 20 euro deposit for a t.v remote. When we eventually arrived in our room we noticed we had two single beds instead of the double bed which we had booked, when i asked if we could be moved into a double room we were told there was none available wich is strange for a hotel of this size to have no double beds available in december. We were also given 2 towels between the 3 of us and when we asked for another towel we were told that we were not entitled to another as we were only staying for 1 week, and to put the icing on the cake when we used the 1 roll of toilet roll we were given i asked the receptionist for another roll and i was again told we were not entitled to another roll as we were only staying for 1 week and had to buy it from their shop. So all in all we were given 2 towells and 1 toilet roll between 3 of us for a week. However apart from that the bar staff and entertainment staff were all friendly and welcoming.

Reviewed by
Martin B

From UK
Who stayed in December 2012

Family with young children

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