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88% would recommend it to a friend
Don't expect too many frills
Reasonable food. Upgrading definately required. Ask for an upstairs room to avoid having to listen to very loud creaking floorboards.
When I arrived l was informed that I wasn't due until the next day.
I had my booking form which clearly stated l was due that day. Because of this the room l booked, deluxe double, l did not get and ended upstairs in a small double. It was only the excellent food that saved it for me.
Response from hotel
Thank you for your review, We are pleased you enjoyed your meal. Just so you know we do single , double , twin and family rooms we do not have deluxe rooms.
You had what you booked a double room for single occupancy. My apologies for writing your arrival date in the book incorrectly.
My room was a pleasure to return to after a day out.
Impossible to take a shower as shower connection from bath to shower head had multiple leaks.
Water from shower leaks under shower screen seal leaving the en-suit floor "swimming"
It could do with an uplift as it looks a tired place.
However the food was good and the customer service was outstanding.
Lovely hotel in beautiful surroundings.
Children were well catered for.Checked all food for us for child with nut allergy. Very enjoyable stay.
Lovely stay and very friendly!
Me and my partner stayed for two nights for a friends wedding.
People there extremely friendly esp the man behind the bar and cleaner. We ate there the first evening and food was delicious. When we returned home from the wedding our room had been cleaned, fresh towells provided and milk/coffee ect restocked. There is also free wifi which is great. Bed was really comfortable and room was a good size with a third bed even though only two of us. Good size tv with freeview. Would definatly stay again as great value for money. Thanks x
Ideally situated near to carding mill valley
Comfortable room but could do with more sockets.
Room a bit on the dark side, small window and dark wallpaper. Could do with a bit of sprucing up, bathroom door handle coming off. Not much in the way of soundproofing between rooms and the room above. Only small niggles, room itself was comfy and staff are very friendly and helpful. Had a lovely evening meal there too
Creaky Floor Boards
As stated by previous reviews those who stay in the lower rooms can hear the floorboards creak when those above walk on them.
Check Room 106 where we stayed. Late Rooms give this hotel a 4* rating but we felt it was nearer 3*. Rooms had been updated but not to 4* standard. Evening meal was good but breakfast not too elaborate. Finishing breakfast service at 9.00 am not conducive to holiday leisure - OK for business guests.
Friendly we'll run hotel
The room was very comfortable and clean.
Nice to be able to have a bath as we had been out in the cold and wet all day. Food was excellent both in the evening and at breakfast. The staff are all very friendly and polite.